Compass, a new Microsoft Active Directory Management solution, helps organizations proactively monitor their Active Directory infrastructure, incorporating replication monitoring and DNS configuration verification.
A suite of reports in Compass helps ensure critical resources are adequately protected. The reporting capabilities also help prepare for IT audits and save management time.
A customizable dashboard displays red, yellow, and green lights to indicate the health of each monitored server. The award winning One Look management platform serves as the base for Compass, allowing IT support staff to monitor servers in real time and take action proactively when needed.
ENow’s management platform includes customizable reporting that gives administrators the flexibility to decide how they create reports and then how they disseminate that information.
“Traditional reporting products only allow you to email a report, resulting in static data. But with Compass Personalized Dashboards, each key role in your organization can have access to a customized dashboard that meets their needs and automatically updates.”
– Jay Gundotra, ENow CEO
The system improves response time as seen by customers of the help desk, whether they are internal or external customers. Help desk personnel can better service their users, reducing costs for both end-users and the help desk.
ENow CEO, Jay Gundotra told NewsBlaze the company’s Exchange Monitoring and Reporting product, Mailscape, has an international customer base in 27 countries. Feedback from those customers indicated strong interest in using the same approach for Active Directory. You can request a Compass trial online.
Gundotra said, “Compass was created with the same core ingredients, comprehensive monitoring and reporting features combined with our personalized dashboards. This approach provides Help Desk operators with the ability to quickly diagnose a problem and deliver critical information needed to proactively manage Active Directory and avoid costly downtime.”