5 Restaurant POS Features that Ensure Success

Restaurants, big or small, always have a buzz of activity bubbling “behind the curtains” so to speak. Most restaurants run efficiently by synchronizing a bunch of functions; from managing the crowd, delivering on time, and processing payments. The objective of a restaurant POS is to make all this easier so that the business owner can focus on growth apart from managing the kitchen. Here’s how.

What is a POS system?

POS refers to Point of Sale; a system which can be used by any brick and mortar business that offers services or goods against a payment made from the customer. In restaurants, a POS system is usually used to maintain the quality of service and enhance the ease of operation.

Ideal Restaurant POS Features

An ideal POS software would include a number of features. Starting with a proper Payment terminal, a touch screen device, a till having a varied combination of hardware and software products to support the smoothness of a transaction; and that’s just the basics.

The latest restaurant POS of today however has gone much beyond the mere processing of sales. Through the right POS system, restaurant owners can now streamline their business operations as well as enhance the level of customer satisfaction.


Every business needs data analysis; and restaurants are no exception. A POS system helps every restaurant to maintain right records on sales made through each department, the record of items that get sold and their frequency of sale per hour; the list goes on. Some advanced POS software also includes food and labor costs, which automatically count the number of customers and Key Performance Indicators (KPIs).

Inventory Management

An effective usage of inventory control and reporting is one of the most important features of Restaurant POS software that can provide guidelines on how one could make more money. Inventory in POS makes it easy to keep an eye on the input and take control of thin margins. An ideal restaurant POS system should come with an inventory management feature that tracks down every ingredient of the items sold. This is a time-tested method of ensuring profitability supported by stability of income and long-term business prosperity.

Labor Management and Table Reservations

A restaurant needs a speedy system that can keep reserving the tables in real-time, process the orders in an efficient work-flow, order the waiters properly, delegate tasks to managers and have quick servicing cooks. This speed of service makes a restaurant much more popular and this is where the POS comes in handy as it ensures high-speed hardware that can serve well during the non-panic hours as well.

Wrapping Up

To sum up, before choosing a restaurant POS software, the owner needs to check on the above-said features, to upgrade the existing system. With every new and returning customer, the restaurant should aim to provide a better user experience. But before one makes the final choice of a restaurant POS, it is necessary to understand that not every kind of restaurant would require the same kind of POS system. Depending upon the current scale of business the POS should be selected, one that can make the sales of the present day easy while extending the business towards a brighter future. Apart from delivering delicious dishes, with an effective POS system in hand, a restaurant would get a guideline to incorporate new facilities which would automatically make the restaurant climb higher the rating scale.

Melissa Thompson writes about a wide range of topics, revealing interesting things we didn’t know before. She is a freelance USA Today producer, and a Technorati contributor.