Encrypted Client Portal – A Must For Client Confidentiality

Did you know that security hacks are happening more frequently? Are you doing everything you can to protect sensitive client information?

The primary method to stay in contact with clients, regardless if you’re a lawyer or a CEO of a major company is by email. Unfortunately, when discussing private matters, email isn’t the most safe way to communicate as it can be hacked and shared with the world. Sadly we see this in the news all too often. Especially if you are not using an internal encryption any attachment sent via email between your business and your clients may be at risk.

Attorney’s especially have the responsibility to protect their client’s confidential communications. Any documents that contain sensitive information such as social security numbers, trade secrets or even medical information from a malpractice case sent via email can put their client at risk. So what is a lawyer to do? Should they communicate exclusively via telephone? That’s not realistic.

The answer is encrypted client portals come in. The best legal practice management applications have secure portals that allow a variety of features to safeguard information such as being able to send and receive confidential documents, records and invoices with people outside of your firm.

By using an SSL and a two-way authentication, you can rest assured that all information is safe. There are several methods of two-way authentication but most legal practice software use text messaging.

It is your obligation to be familiar with your state’s bar ethical rulings regarding which sensitive information needs to be safeguarded. A client portal that works seamlessly with your practice management software is the best way to stay in compliance and protect your client’s confidential communications.

Melissa Thompson writes about a wide range of topics, revealing interesting things we didn’t know before. She is a freelance USA Today producer, and a Technorati contributor.