The most recent Mac OS update, Mojave, promised a variety of new features, but when the software rolled out, it delivered a sizeable array of system vulnerabilities that put user data at risk. Apple has since issued updates and patches, but users are still struggling to address the resulting damage.
Months Of Data Problems
Apple’s Mojave-linked vulnerabilities are the most recent incidents following several months of poor systems management. In August, users discovered that their 2018 Mac Logic Boards might make it impossible to recover data in the event of system failure. This problem applies even when the computers are taken to Apple-licensed repair facilities and has been a source of outrage among customers of the global tech giant.
The first signs of trouble with the Mojave OS appeared during the beta release back in June, and while some problems are always expected in that initial phase, in this case, the failures were extreme. According to the developers and inside reporters given access to the early release, the Mojave beta caused such serious post-installation crashes that users have to reformat their entire drives. So while beta OS software isn’t meant for serious use – it’s an inside look at what’s to come – this one couldn’t even get off the ground, giving Apple just a few months to get from near zero function to launch.
Addressing Ongoing Crises
Now that Mojave is widely available, Apple has had to act aggressively to address the ongoing performance issues, one of the most common of which is the simple failure of Mojave to sync with iCloud. Since iCloud is now a core storage element for a lot of Apple users, this is a serious problem. According to the app developer MacPaw, it’s possible to correct this problem by essentially deleting all current iCloud files, stopping background operations, and forcing the program to restart entirely.
For more serious problems, Apple has issued patches for the new OS, including one for WebKit, the program that supports Safari on both mobile devices and on computers. The existing vulnerability meant it was possible for malicious websites to launch a DOS attack from a user’s computer. Additionally, Mojave received security patching as several key viruses weren’t covered under the initial security protocol.
An Uphill Battle
Ultimately, the first round of patching may not be enough to resolve the current problems in Mojave, and experts suggest that could even create a disincentive to patch the new OS. So while Apple is still ahead of the Project Zero 90-day deadline for reporting and correcting system bugs, undiscovered bugs seem to be abundant.
Apple users can expect several subsequent OS updates, likely in close sequence, as the company attempts to secure users’ systems against viruses and other attacks. At the same time, Apple is also working to address problems in their recent iOS updates, including a serious problem with Facetime and a bug that allows hackers to bypass the lock screen to access notes and some other features.
Apple is coping with a major burden right now as it attempts to correct all these system weaknesses, but as a world-class company, customers expect more. They rely on these devices for every part of their day-to-day lives, and Apple’s failure to meet user expectations could seriously ding upcoming earning and hurt their reputation going forward.