Like any area of business, streamlining processes and instilling standard operating procedures (SOP) is the key to success, and the Human Resources department is no exception. By taking the time to evaluate and make processes more efficient, businesses are able to keep their employees engaged and productive while cutting costs.
There are numerous ways a business can go about streamlining the HR processes, many of them dependent on the business in question. However, there are a few standout ways worth considering for an organization. Here are four to get started.
Use Scheduling Software
Scheduling is often a nightmare for organizations, whether it’s a small business with a few key employees or a large business with many moving parts. Organizations that have hourly employees have to use a lot of strategic planning to ensure busy times are covered, which uses a lot of resources. Businesses with salaried employees have a better understanding of their budget but have to ensure the workflow doesn’t break down when someone leaves.
Using an employee scheduling template can help make the process more straightforward and creates a standard approach so that there are no gaps in communication. Using software to empower employees to submit their vacation time or to evaluate busy times based on sales trends is also extremely beneficial for human resource management.
The hiring process is a significant function of the HR department, and can often be a costly, time-consuming endeavor. What’s worse, the desire to rush through the hiring process often means that the wrong person is hired, increasing frustration and employee turnover. One way to streamline the hiring process and simplify things for the HR department is to pre-screen candidates.
There are many ways a candidate can be pre-screened. There is software that can use algorithms to determine whether a candidate checks all the required boxes when they apply, as well as skills and personality tests that can be administered online. By having these methods of measurement available, it ensures that interview time is used only for those who stand a chance at being hired and fitting into the organization.
Trim the Fat
This term is often used in human resources for eliminating employees who no longer add value to an organization. In this case, however, it speaks to something far more positive. HR is often policy heavy, and the best way to streamline processes is to ensure that all processes and policies that are in place have a purpose. If not, it’s time to take them out with the trash.
For example, if the hiring process hasn’t been updated in the past fifteen years, it might be time to readdress what’s in place. The company may find that some policies and processes are no longer relevant due to technological advances and changes to the organizational structure.
Consider User Experience
When looking at how the HR department runs, consider it as a service being provided to customers. In marketing, this is often referred to as the user experience. In this case, both the professionals in the HR department, as well as the rest of the employees, are the users being considered.
Think about how things are run from a human perspective. How will these processes be received? Are they beneficial to the people who have to go through them? Will the employees that are made to follow these processes be less engaged or productive because of them? By considering the processes from a marketing perspective, the company can get their HR department in tip-top shape.
Having efficient operations is the best way to keep costs low and profits high. By thoroughly assessing and improving the HR department – the department that is usually responsible for assessing and improving the business as a whole – this will create a ripple effect of positivity that will radiate throughout the organization.