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Bomgar Gives pcAnywhere Users Free Evaluation of Secure Remote Support Solution

On January 25, 2012 Symantec acknowledged that pcAnywhere's source code was stolen in 2006, putting users of all its versions at an increased risk of losing data to hackers. The company has since determined that the most current version of its solution is safe; however, the breach has shed light on the security concerns of legacy remote support systems. Many of these solutions are not designed to adequately support today's complex IT environments and also lack authentication and audit controls that can help prevent against security breaches.

Due to Bomgar's unique appliance-based design, customers keep all of their remote support session video recordings, data and audit logs on-premise, eliminating the security risks of SaaS-based remote access tools that pass sensitive data through a third-party server. Bomgar also integrates with identity management solutions, such as LDAP, Active Directory and RADIUS, to ensure only authorized users can remotely access computers, devices and unattended systems.

Discussing the issue Bomgar's founder and CEO Joel Bomgar said: "Symantec's announcement of their source code leak is very unfortunate for both their customers and Symantec itself. While we commend Symantec for working quickly to resolve the issue, it underscores the need for secure remote support solutions in the enterprise. It is our hope that, by offering Bomgar at no charge to pcAnywhere customers, these users will enjoy a more secure, reliable solution."

Bomgar is the only remote support solution to achieve the Federal Information Processing Standard (FIPS) 140-2 Level 2 certification. The company meets the stringent requirements set by the National Institute of Standards and Technology for both hardware and software. For enterprises handling secure data and facing compliance regulations, such as SOX, HIPAA and PCI-DSS, Bomgar is the number one choice to remotely support employees and customers around the world.

pcAnywhere customers interested in learning more about Bomgar's trial offer should visit: http://www.bomgar.com/pcanywhere.

About Bomgar

Bomgar is the worldwide leader in secure, enterprise remote support solutions. The company's award-winning solutions enable organizations to improve IT support efficiency by securely accessing and managing virtually any system - Windows, Mac, Linux, Android, BlackBerry, the iPhone, iPad and most versions of Windows Mobile, regardless of their location. More than 6,000 companies across 65 countries have deployed Bomgar's enterprise-class solutions to rapidly transform their IT support functions and significantly improve operational efficiency and customer satisfaction while dramatically reducing costs. Bomgar is privately-held with offices in Jackson, Atlanta, Washington D.C., Paris and London. In 2011, Bomgar was named one of the fastest-growing technology companies in America by Deloitte, and one of America's fastest-growing private companies by Inc. magazine.

Bomgar Corporation
Elizabeth Hamilton
Public Relations Specialist
770-407-1812
ehamilton@bomgar.com