Published: October 19, 2011
E-Mail Fails to Deliver
WASHINGTON - (BUSINESS WIRE) - Today, Citizens Against Government Waste (CAGW) issued the following
statement: Los Angeles Chief Technology Officer Randi Levin has for the
second time formally cited the failure of the Computer Sciences
Corporation (CSC) to provide e-mail services for all city employees in
an August 17, 2011 letter.
Unlike her November 17, 2010 Notice
of Deficiencies, which just cited the delays, this letter demands
that CSC pay the city for maintaining two separate email systems through
November 20, 2012.
CSC admits that Google Apps for Government cannot meet the U.S.
Department of Justice's security and data requirements for the Los
Angeles Police Department (LAPD) and other law enforcement agencies,
meaning that the agencies will continue to use GroupWise for their email.
Citizens Against Government Waste first raised cost, security and
privacy concerns in regard to the CSC contract in an August 5, 2009
letter to the city council and a July 27, 2010 press
release. To date, taxpayers have been forced to continue paying for
13,000 GroupWise licenses for law enforcement agencies, while 17,000
employees in other agencies have switched to Google. As part of a
proposed amendment to the contract in her August letter, Levin has
demanded that CSC reimburse the city for the GroupWise licenses through
November 20, 2012.
"Taxpayers deserve to know how much this abrogation of the CSC contract
has cost them so far and how much more it will cost if CSC refuses to
cover the 13,000 GroupWise users through next November," said CAGW
President Tom Schatz. "There should be complete transparency about the
total cost of running LAPD on a separate system, including support
staff, lost productivity through the use of two separate email systems,
and hardware and software maintenance. Taxpayers also need a new
estimate on savings, since the city was supposed to save $6.25 million
in license fees over five years by switching all of its employees from
the current productivity software and email system to Google Apps for
Government."
As CAGW noted in "Cloud
Computing 101," moving to the cloud will provide savings and gains
in flexibility and productivity for government agencies. However,
procurement officers must be well-educated about the true strengths and
weaknesses of cloud solutions, and how they meet the mission critical
needs of their agencies, especially law enforcement. Best practices for
cloud computing for government should be established and utilized across
the country. While Google is citing Los Angeles on its website as an example
of success, it is difficult to imagine that the current deal would be
emulated by any government entity around the country.
Citizens
Against Government Waste is a nonpartisan, nonprofit organization
dedicated to eliminating waste, fraud, mismanagement and abuse in
government.

Citizens Against Government Waste (CAGW)
Leslie K. Paige,
202-467-5334
Luke Gelber, 202-467-5318
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