Published: August 09, 2011
38 Percent of ePharma Physicians Have Seen Sales Reps With iPads or other Tablets During Face-to-Face Meetings - However Study Suggests Marketers Not Leveraging these Devices to their Full Potential
NEW YORK - (BUSINESS WIRE) - According to the new ePharma
Physician v11.0 study from pharmaceutical and healthcare
market research company Manhattan Research, 38 percent of ePharma
Physicians1 have seen a pharma or biotech sales rep use an
iPad or other tablet during a face-to-face meeting in a 12 month period
ending in June 2011. ePharma Physician study findings, however, suggest
that marketers still have a ways to go to fully leverage the interactive
features and capabilities of these devices to support a customized,
efficient discussion with doctors.
Key highlights around tablet-assisted rep interactions from ePharma
Physician v11.0 include the following:
-
iPads and other tablet initiatives need to be optimized: Only
one-third of ePharma Physicians who see sales
reps with iPads or other tablets find this experience to be better
than reps using other materials or devices such as print materials or
laptops.
-
Enthusiasm for iPad or other tablets with reps varies by specialty:
General surgeons, infectious disease or HIV physicians,
anesthesiologists and OB/GYNs are the specialty groups most likely to
agree that sales reps should use iPads or other tablets for product
discussions during office visits. In contrast, dermatologists and
rheumatologists are less inclined to feel that tablets are needed for
rep meetings.
-
Some companies are leading the way in terms of iPad reach: To
date, the manufacturers with the highest reach in terms of ePharma
Physicians seeing their sales reps with an iPad are Pfizer,
AstraZeneca, Merck and Abbott.
"iPads are all the rage for pharma at the moment, which makes sense
given the potential of these devices to support intelligent, nimble
sales conversations," said Monique Levy, Vice President of Research at
Manhattan Research. "Unfortunately, some of the detailing programs that
are being rushed out the door are sub-par - really no better than
something you'd see on tablet PCs six years ago. Doctors won't waste
their time with these."
Tablet-assisted face-to-face sales interactions are just one piece of
the online
pharma service model covered in ePharma Physician v11.0.
Other topics include sources used for prescription drug information;
various types of online promotional programs and customer service
options, including live one-on-one presentations with video or VOIP rep
access; and value-added services such as patient education, financial
assistance resources and online sampling.
Manhattan Research will also be releasing its new Digital
MedTech Physician study later this month. Digital MedTech
Physician explores similar topics as ePharma Physician, including reps
using iPads, but is designed especially for the unique challenges of
medtech marketers.
Register for the Upcoming ePharma Physician
v11.0 Webinar - August 11 at 11am ET
On August 11 at 11am ET, Manhattan Research will host a complimentary
webinar about the ePharma Physician v11.0 market research
and strategic advisory service. The webinar will also preview some of
the key findings from the new study.
To register and learn more, please visit https://decisionresources.webex.com/decisionresources/onstage/g.php?d=768366026&t=a
1ePharma Physicians are the 87 percent of U.S. practicing
physicians who already interact with pharma through digital channels.
ePharma Physicians see 20+ patients per week, write 20+ Rx per week and
have done at least one of the following activities:
-
Looked for pharma information online
-
Visited the website of any pharma or biotech products in the past 12
months
-
Visited the corporate website of any pharma or biotech company in the
past 12 months
-
Participated in electronic detailing programs from a pharma or biotech
company in the past 12 months
About ePharma Physician
ePharma Physician v11.0 was fielded online in Q2 2011 among
1,755 practicing U.S. physicians. Study data is available for multiple
physician specialty groups, including allergists and immunologists,
anesthesiologists, cardiologists and cardiovascular surgeons,
dermatologists, emergency medicine physicians, endocrinologists,
gastroenterologists, hospitalists, infectious disease or HIV physicians,
nephrologists, neurologists, OB/GYNs, oncologists, ophthalmologists,
orthopedists, pain management physicians, psychiatrists, PCPs,
pediatricians, pulmonologists, radiologists, rheumatologists, plastic
surgeons, general surgeons and urologists.
For more information, please email sales@manhattanresearch.com,
call 1.888.680.0800, ext 2 or visit http://www.manhattanresearch.com/epp.
About Manhattan Research
Manhattan Research, a Decision Resources Group company, is a global
pharmaceutical and healthcare market research and strategic advisory
firm and conducts annual research studies covering eHealth trends among
healthcare professionals and consumers. For more information, please
visit http://www.manhattanresearch.com.
About Decision Resources Group
Decision Resources Group is a cohesive portfolio of companies that
offers best-in-class, high-value information and insights on important
sectors of the healthcare industry. Clients rely on this analysis and
data to make informed decisions. Please visit Decision Resources Group
at http://www.decisionresourcesgroup.com.
All company, brand, or product names contained in this document may
be trademarks or registered trademarks of their respective holders.

Manhattan Research
Stephanie Cooper, 212-255-1368
scooper@manhattanresearch.com
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