Published: August 02, 2011
Strategy Analytics: Chrysler Uconnect Makes it Easy for Drivers to Access Features they Need
BOSTON - (BUSINESS WIRE) - During a recent user
evaluation of the Chrysler Uconnect infotainment system,
consumers were impressed with the ease of locating and accessing phone,
radio, navigation, and Sirius TravelLink features. Consumers saw Sirius
TravelLink, which allows drivers to access weather, local fuel prices,
local movie theaters, and news and sports information, as very
compelling. The recent Strategy Analytics Automotive Consumer Insights
benchmark report, "Chrysler
Uconnect Makes Feature Discoverability Simple," evaluates the
user experience for entertainment, navigation, and other features of the
new Chrysler Uconnect.
"At Strategy Analytics, we consistently find that simply locating
features such as music and navigation is a major barrier to usability,"
commented Chris Schreiner, Director of the Automotive Consumer Insights
(ACI) service. "Chrysler Uconnect provides a menu bar that is always
available that makes it easy for drivers to access the features they
want."
While the touchscreen was compelling, and allowed users to easily access
features, the Uconnect system fell short with its voice interface, which
was not available for navigation or music functions on the 2011 Dodge
Journey with an integrated Garmin navigation system.
"Voice interfaces are particularly important for these types of complex
tasks," according to Kevin Nolan, Vice President of the Strategy
Analytics User Experience Practice. "Uconnect must introduce this
capability in order for consumers to be able to safely interact with
music and navigation features while driving."
About Strategy Analytics
Strategy Analytics, Inc. provides timely and actionable market
intelligence focused on opportunities and disruptive forces in the areas
of Automotive Electronics and Entertainment, Broadband Connected Home,
Mobile & Wireless Intelligent Systems and Virtual Worlds. Headquartered
in Boston, MA, with offices in the UK, France, Germany, Japan, S. Korea
and China, Strategy Analytics works with clients through annual
multi-client services, management team workshops and custom consulting
engagements. For more information, please visit http://www.strategyanalytics.com/.

Strategy Analytics, Inc.
US Contact:
Chris Schreiner, +1
617-614-0713
cschreiner@strategyanalytics.com
or
European
Contact:
Kevin Nolan, +44(0) 1908 423 609
knolan@strategyanalytics.com
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