Published: February 04, 2011
CustomerLink Launches Social Media Marketing Services With a Boost For Make-A-Wish Foundation
ROSEVILLE, Calif. - (BUSINESS WIRE) - CustomerLink Systems introduced its latest marketing program, called
smrt 2.0 this month. The new program automates customer review
gathering and provides a variety of online marketing services for
automotive repair shops. As part of the rollout, CustomerLink has
volunteered to donate $1 to the Make-A-Wish Foundation of Northern
California for each automotive service professional who visits the
company's Facebook page and clicks the "like" button.
"We felt that since our new program has a big social media component,
Facebook was a good way to both make the point of smrt 2.0 and get the
most donations for Make-A-Wish," said Jim Bonfield, CustomerLink's
Senior Vice President. "We want shops to see an example of how we can
help them deploy social media to help their businesses, but also want
them to see how those opportunities can be used to help the community."
The role of social media in marketing has grown considerably in the last
two years. According to Facebook's Press Room page there are over 500
million active users and half of them log in on any given day. One
remarkable statistic states that people spend over 700 billion minutes
per month on the site. In addition to sites like Facebook and Twitter,
the advent of consumer reviews as part of the social experience is
expanding rapidly. Reviews are becoming increasingly available online
through sites like Yelp, RepairPal and many more. The confluence of
these social platforms, along with search engines like Google, Yahoo and
Bing, have made the modern marketing landscape difficult to manage for
many small business owners, CustomerLink's primary client base.
CustomerLink plans to solve those problems for automotive shops with
this month's release.
CustomerLink Systems is a marketing solutions company established in
early 2000. It leads its industry as a results-driven customer retention
services company offering marketing programs for automotive repair
facilities and other service industries. Using consumer research and
demographic technology in conjunction with satellite mapping, social
media and other technologies, CustomerLink helps businesses grow and
improve profitability. More information about CustomerLink Systems can
be found at www.customerlink.com.

CustomerLink Systems
John Daulton, 888-942-5448 ext. 119
jdaulton@customerlink.com
www.customerlink.com
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