Published: February 03, 2011
NMI at 59.4%; January Non-Manufacturing ISM Report On Business®; Business Activity Index at 64.6%; New Orders Index at 64.9%; Employment Index at 54.5%
TEMPE, Ariz. - (BUSINESS WIRE) - Economic activity in the non-manufacturing sector grew in January
for the 14th consecutive month, say the nation's purchasing and supply
executives in the latest Non-Manufacturing ISM Report On Business.
The report was issued today by Anthony Nieves, C.P.M., CFPM, chair of
the Institute for Supply Management Non-Manufacturing Business Survey
Committee. "The NMI (Non-Manufacturing Index) registered 59.4 percent in
January, 2.3 percentage points higher than the seasonally adjusted 57.1
percent registered in December (the seasonal adjustment did not change
the reading that was originally reported), and indicating continued
growth in the non-manufacturing sector. The Non-Manufacturing Business
Activity Index increased 1.7 percentage points to 64.6 percent,
reflecting growth for the 18th consecutive month and at a faster rate
than in December. The New Orders Index increased 3.5 percentage points
to 64.9 percent, and the Employment Index increased 1.9 percentage
points to 54.5 percent, indicating growth in employment for the fifth
consecutive month and at a faster rate. The Prices Index increased 2.6
percentage points to 72.1 percent, indicating that prices increased at a
faster rate in January. According to the NMI, 13 non-manufacturing
industries reported growth in January. Respondents' comments are mostly
positive about business conditions; however, they still remain cautious
about the sustainability."
INDUSTRY PERFORMANCE (Based on the NMI)
The 13 industries reporting growth in January based on the NMI composite
index - listed in order - are: Mining; Real Estate, Rental & Leasing;
Utilities; Transportation & Warehousing; Management of Companies &
Support Services; Finance & Insurance; Information; Accommodation & Food
Services; Wholesale Trade; Retail Trade; Construction; Other Services;
and Health Care & Social Assistance. The five industries reporting
contraction in January are: Arts, Entertainment & Recreation;
Agriculture, Forestry, Fishing & Hunting; Educational Services;
Professional, Scientific & Technical Services; and Public Administration.
WHAT RESPONDENTS ARE SAYING ...
-
"New initiatives creating increase in spending." (Finance & Insurance)
-
"Indications are that business is picking up and that 2011 could see
positive growth across many industries. We are seeing an increase in
orders at the beginning of the year." (Professional, Scientific &
Technical Services)
-
"Starting to see higher prices in many areas. Low inventory levels are
leading to longer delivery time frames." (Public Administration)
-
"Business uncertainty seems to be subsiding." (Management of Companies
& Support Services)
-
"Business activity is picking up. The challenges in the textile market
(cotton/polyester) are significantly impacting price along with the
inability to secure pricing for a period longer than two months."
(Accommodation & Food Services)
-
"2011 looking better than 2010." (Information)
|
ISM NON-MANUFACTURING SURVEY RESULTS AT A GLANCE
COMPARISON OF ISM NON-MANUFACTURING AND ISM MANUFACTURING
SURVEYS(a)
JANUARY 2011
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Index
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Non-Manufacturing
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Manufacturing
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Series Index Jan.
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Series Index Dec.
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Percent Point Change
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Direction
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Rate of Change
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Trend(b) (Months)
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Series Index Jan.
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Series Index Dec.
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Percent Point Change
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NMI/PMI
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59.4
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57.1
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+2.3
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Growing
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Faster
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14
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60.8
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58.5
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+2.3
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Business Activity/
Production
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64.6
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62.9
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+1.7
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Growing
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Faster
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18
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63.5
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63.0
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+0.5
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New Orders
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64.9
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61.4
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+3.5
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Growing
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Faster
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18
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67.8
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62.0
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+5.8
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Employment
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54.5
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52.6
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+1.9
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Growing
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Faster
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5
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61.7
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58.9
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+2.8
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Supplier Deliveries
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53.5
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51.5
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+2.0
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Slowing
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Faster
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10
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58.6
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56.7
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+1.9
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Inventories
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49.0
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52.5
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-3.5
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Contracting
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From Growing
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1
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52.4
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51.8
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+0.6
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Prices
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72.1
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69.5
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+2.6
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Increasing
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Faster
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18
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81.5
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72.5
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+9.0
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Backlog of Orders
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50.5
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48.5
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+2.0
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Growing
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From Contracting
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1
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58.0
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47.0
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+11.0
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New Export Orders
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53.5
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56.0
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-2.5
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Growing
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Slower
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5
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62.0
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54.5
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+7.5
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Imports
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53.5
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51.0
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+2.5
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Growing
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Faster
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6
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|
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55.0
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50.5
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+4.5
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Inventory Sentiment
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60.0
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61.5
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-1.5
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Too High
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Slower
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164
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N/A
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N/A
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Customers' Inventories
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N/A
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N/A
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N/A
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N/A
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N/A
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45.5
|
|
40.0
|
|
+5.5
|
(a) Non-Manufacturing ISM Report On Business
data is seasonally adjusted for Business Activity, New Orders,
Prices and Employment. Manufacturing ISM Report On Business
data is seasonally adjusted for New Orders, Production, Employment,
Supplier Deliveries and Inventories.
(b) Number of months moving in current direction
Indexes reflect newly released seasonal adjustment factors.
COMMODITIES REPORTED UP / DOWN IN PRICE, and IN
SHORT SUPPLY
Commodities Up in Price
Airfares (2); Carbon Pipe; Cleaning Products; Copper Products (2); Corn;
Cotton (3); Cotton Products (5); #1 Diesel Fuel (4); #2 Diesel Fuel (7);
Food and Beverage; Fuel (13); Fuel Surcharges; Gasoline (4); Ground
Beef; Heating Fuel (2); Janitorial Supplies; Latex Gloves; Office
Supplies; Paper (3); Petroleum Products; Plastic Film; Polyethylene Bags
(2); Poly Products; Resin Products; Rubber Products; Soy Oil (2); Steel
(2); Steel Pipe and Fittings; and Steel Products (2).
Commodities Down in Price
Chicken; and IT Equipment.
Commodities in Short Supply
Cotton; and Cotton Products.
Note: The number of consecutive months the commodity is listed is
indicated after each item.
JANUARY 2011 NON-MANUFACTURING INDEX SUMMARIES
NMI (Non-Manufacturing Index)
In January, the NMI registered 59.4 percent, indicating continued growth
in the non-manufacturing sector for the 14th consecutive month. A
reading above 50 percent indicates the non-manufacturing sector economy
is generally expanding; below 50 percent indicates the non-manufacturing
sector is generally contracting.
NMI HISTORY
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Month
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NMI
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Month
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NMI
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Jan 2011
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59.4
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Jul 2010
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53.7
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Dec 2010
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57.1
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Jun 2010
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53.5
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Nov 2010
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56.0
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May 2010
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54.8
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Oct 2010
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54.6
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Apr 2010
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54.6
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Sep 2010
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53.9
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Mar 2010
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54.1
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Aug 2010
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52.8
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Feb 2010
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52.7
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Average for 12 months - 54.8 High - 59.4 Low - 52.7
|
Business Activity
ISM's Non-Manufacturing Business Activity Index in January registered
64.6 percent, an increase of 1.7 percentage points when compared to the
seasonally adjusted 62.9 percent registered in December. Ten industries
reported increased business activity, and three industries reported
decreased activity for the month of January. Five industries reported no
change from December. Comments from respondents include: "New projects
continue to develop and gain approval" and "New year capital budget
funds available."
The industries reporting growth of business activity in January - listed
in order - are: Real Estate, Rental & Leasing; Transportation &
Warehousing; Utilities; Finance & Insurance; Wholesale Trade;
Information; Management of Companies & Support Services; Retail Trade;
Accommodation & Food Services; and Public Administration. The industries
reporting decreased business activity in January are: Other Services;
Arts, Entertainment & Recreation; and Health Care & Social Assistance.
|
Business Activity
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%Higher
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%Same
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%Lower
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Index
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|
|
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|
|
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Jan 2011
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34
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47
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19
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64.6
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Dec 2010
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|
|
36
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|
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|
50
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|
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|
|
14
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|
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62.9
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|
Nov 2010
|
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|
|
|
|
28
|
|
|
|
|
56
|
|
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|
|
16
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|
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|
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59.4
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|
Oct 2010
|
|
|
|
|
|
30
|
|
|
|
|
57
|
|
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|
|
13
|
|
|
|
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58.5
|
New Orders
ISM's Non-Manufacturing New Orders Index grew in January for the 18th
consecutive month. The index registered 64.9 percent, which is an
increase of 3.5 percentage points from the seasonally adjusted 61.4
percent reported in December. Comments from respondents include:
"Increase in customer activity" and "Clients feeling better about
economy and beginning to release orders."
The 13 industries reporting growth of new orders in January - listed in
order - are: Mining; Real Estate, Rental & Leasing; Utilities; Finance &
Insurance; Construction; Transportation & Warehousing; Accommodation &
Food Services; Information; Management of Companies & Support Services;
Educational Services; Health Care & Social Assistance; Professional,
Scientific & Technical Services; and Wholesale Trade. The four
industries reporting contraction of new orders in January are: Arts,
Entertainment & Recreation; Other Services; Retail Trade; and Public
Administration.
|
New Orders
|
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%Higher
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%Same
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%Lower
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|
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Index
|
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|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
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|
Jan 2011
|
|
|
|
|
|
36
|
|
|
|
|
48
|
|
|
|
|
16
|
|
|
|
|
64.9
|
|
Dec 2010
|
|
|
|
|
|
34
|
|
|
|
|
52
|
|
|
|
|
14
|
|
|
|
|
61.4
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|
Nov 2010
|
|
|
|
|
|
32
|
|
|
|
|
52
|
|
|
|
|
16
|
|
|
|
|
58.5
|
|
Oct 2010
|
|
|
|
|
|
25
|
|
|
|
|
63
|
|
|
|
|
12
|
|
|
|
|
56.6
|
Employment
Employment activity in the non-manufacturing sector grew in January, as
ISM's Non-Manufacturing Employment Index registered 54.5 percent. This
reflects an increase of 1.9 percentage points when compared to the 52.6
percent registered in December (seasonally adjusted). Six industries
reported increased employment, eight industries reported decreased
employment, and four industries reported unchanged employment compared
to December. Comments from respondents include: "Filling a few key
vacancies" and "Increased project activity."
The industries reporting an increase in employment in January - listed
in order - are: Management of Companies & Support Services; Mining;
Other Services; Information; Transportation & Warehousing; and Retail
Trade. The industries reporting a reduction in employment in January -
listed in order - are: Educational Services; Construction; Arts,
Entertainment & Recreation; Professional, Scientific & Technical
Services; Wholesale Trade; Health Care & Social Assistance; Finance &
Insurance; and Public Administration.
|
Employment
|
|
|
|
|
|
%Higher
|
|
|
|
|
%Same
|
|
|
|
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%Lower
|
|
|
|
|
Index
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Jan 2011
|
|
|
|
|
|
16
|
|
|
|
|
64
|
|
|
|
|
20
|
|
|
|
|
54.5
|
|
Dec 2010
|
|
|
|
|
|
18
|
|
|
|
|
66
|
|
|
|
|
16
|
|
|
|
|
52.6
|
|
Nov 2010
|
|
|
|
|
|
16
|
|
|
|
|
73
|
|
|
|
|
11
|
|
|
|
|
53.6
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|
Oct 2010
|
|
|
|
|
|
13
|
|
|
|
|
69
|
|
|
|
|
18
|
|
|
|
|
52.1
|
Supplier Deliveries
The Supplier Deliveries Index registered 53.5 percent in January, 2
percentage points higher than the 51.5 percent registered in December,
indicating that supplier deliveries continued to slow in January. A
reading above 50 percent indicates slower deliveries.
The eight industries reporting slower deliveries in January - listed in
order - are: Mining; Retail Trade; Wholesale Trade; Construction; Other
Services; Accommodation & Food Services; Finance & Insurance; and Public
Administration. The two industries reporting faster supplier deliveries
in January are: Agriculture, Forestry, Fishing & Hunting; and
Transportation & Warehousing. Eight industries reported no change in
supplier deliveries for the month of January.
|
Supplier Deliveries
|
|
|
|
|
|
%Slower
|
|
|
|
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%Same
|
|
|
|
|
%Faster
|
|
|
|
|
Index
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Jan 2011
|
|
|
|
|
|
11
|
|
|
|
|
85
|
|
|
|
|
4
|
|
|
|
|
53.5
|
|
Dec 2010
|
|
|
|
|
|
8
|
|
|
|
|
87
|
|
|
|
|
5
|
|
|
|
|
51.5
|
|
Nov 2010
|
|
|
|
|
|
7
|
|
|
|
|
91
|
|
|
|
|
2
|
|
|
|
|
52.5
|
|
Oct 2010
|
|
|
|
|
|
8
|
|
|
|
|
86
|
|
|
|
|
6
|
|
|
|
|
51.0
|
Inventories
ISM's Non-Manufacturing Inventories Index registered 49 percent in
January, indicating that inventory levels contracted in January. Of the
total respondents in January, 28 percent indicated they do not have
inventories or do not measure them. Comments from respondents include:
"Working down inventory in [preparation] for seasonally slow period" and
"Holding tight control."
The six industries reporting an increase in inventories in January -
listed in order - are: Mining; Real Estate, Rental & Leasing; Management
of Companies & Support Services; Utilities; Health Care & Social
Assistance; and Wholesale Trade. The nine industries reporting decreases
in inventories in January - listed in order - are: Other Services; Arts,
Entertainment & Recreation; Retail Trade; Public Administration;
Construction; Transportation & Warehousing; Accommodation & Food
Services; Finance & Insurance; and Information.
|
Inventories
|
|
|
|
|
|
%Higher
|
|
|
|
|
%Same
|
|
|
|
|
%Lower
|
|
|
|
|
Index
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Jan 2011
|
|
|
|
|
|
19
|
|
|
|
|
60
|
|
|
|
|
21
|
|
|
|
|
49.0
|
|
Dec 2010
|
|
|
|
|
|
17
|
|
|
|
|
71
|
|
|
|
|
12
|
|
|
|
|
52.5
|
|
Nov 2010
|
|
|
|
|
|
19
|
|
|
|
|
65
|
|
|
|
|
16
|
|
|
|
|
51.5
|
|
Oct 2010
|
|
|
|
|
|
16
|
|
|
|
|
63
|
|
|
|
|
21
|
|
|
|
|
47.5
|
Prices
Prices paid by non-manufacturing organizations for purchased materials
and services increased in January. ISM's Non-Manufacturing Prices Index
for January registered 72.1 percent, 2.6 percentage points higher than
the seasonally adjusted 69.5 percent reported in December. In January,
the percentage of respondents reporting higher prices is 46 percent, the
percentage indicating no change in prices paid is 50 percent, and 4
percent of the respondents reported lower prices.
In January, 17 industries reported an increase in prices paid, in the
following order: Utilities; Accommodation & Food Services; Construction;
Wholesale Trade; Management of Companies & Support Services; Mining;
Real Estate, Rental & Leasing; Finance & Insurance; Educational
Services; Arts, Entertainment & Recreation; Other Services; Retail
Trade; Health Care & Social Assistance; Public Administration;
Information; Transportation & Warehousing; and Professional, Scientific
& Technical Services. The only industry reporting prices as decreasing
for the month of January is Agriculture, Forestry, Fishing & Hunting.
|
Prices
|
|
|
|
|
|
%Higher
|
|
|
|
|
%Same
|
|
|
|
|
%Lower
|
|
|
|
|
Index
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Jan 2011
|
|
|
|
|
|
46
|
|
|
|
|
50
|
|
|
|
|
4
|
|
|
|
|
72.1
|
|
Dec 2010
|
|
|
|
|
|
35
|
|
|
|
|
60
|
|
|
|
|
5
|
|
|
|
|
69.5
|
|
Nov 2010
|
|
|
|
|
|
28
|
|
|
|
|
67
|
|
|
|
|
5
|
|
|
|
|
64.7
|
|
Oct 2010
|
|
|
|
|
|
32
|
|
|
|
|
65
|
|
|
|
|
3
|
|
|
|
|
66.4
|
Backlog of Orders
ISM's Non-Manufacturing Backlog of Orders Index grew in January after
one month of contraction. The index registered 50.5 percent, 2
percentage points higher than the 48.5 percent reported in December. Of
the total respondents in January, 43 percent indicated they do not
measure backlog of orders.
The seven industries reporting an increase in order backlogs in January
- listed in order - are: Utilities; Mining; Information; Transportation
& Warehousing; Finance & Insurance; Wholesale Trade; and Public
Administration. The four industries reporting lower backlog of orders in
January are: Retail Trade; Construction; Other Services; and
Professional, Scientific & Technical Services.
|
Backlog of Orders
|
|
|
|
|
|
%Higher
|
|
|
|
|
%Same
|
|
|
|
|
%Lower
|
|
|
|
|
Index
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Jan 2011
|
|
|
|
|
|
17
|
|
|
|
|
67
|
|
|
|
|
16
|
|
|
|
|
50.5
|
|
Dec 2010
|
|
|
|
|
|
15
|
|
|
|
|
67
|
|
|
|
|
18
|
|
|
|
|
48.5
|
|
Nov 2010
|
|
|
|
|
|
17
|
|
|
|
|
69
|
|
|
|
|
14
|
|
|
|
|
51.5
|
|
Oct 2010
|
|
|
|
|
|
16
|
|
|
|
|
72
|
|
|
|
|
12
|
|
|
|
|
52.0
|
New Export Orders
Orders and requests for services and other non-manufacturing activities
to be provided outside of the United States by domestically based
personnel grew at a slower rate in January. The New Export Orders Index
for January registered 53.5 percent, which is 2.5 percentage points
lower than the 56 percent registered in December. Of the total
respondents in January, 70 percent indicated they either do not perform,
or do not separately measure, orders for work outside of the United
States.
The six industries reporting an increase in new export orders in January
- listed in order - are: Mining; Agriculture, Forestry, Fishing &
Hunting; Accommodation & Food Services; Information; Transportation &
Warehousing; and Wholesale Trade. The four industries reporting a
decrease in export orders in January are: Arts, Entertainment &
Recreation; Other Services; Retail Trade; and Professional, Scientific &
Technical Services. Four industries reported no change in new export
orders for the month of January.
|
New Export Orders
|
|
|
|
|
|
%Higher
|
|
|
|
|
%Same
|
|
|
|
|
%Lower
|
|
|
|
|
Index
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Jan 2011
|
|
|
|
|
|
23
|
|
|
|
|
61
|
|
|
|
|
16
|
|
|
|
|
53.5
|
|
Dec 2010
|
|
|
|
|
|
24
|
|
|
|
|
64
|
|
|
|
|
12
|
|
|
|
|
56.0
|
|
Nov 2010
|
|
|
|
|
|
24
|
|
|
|
|
71
|
|
|
|
|
5
|
|
|
|
|
59.5
|
|
Oct 2010
|
|
|
|
|
|
25
|
|
|
|
|
61
|
|
|
|
|
14
|
|
|
|
|
55.5
|
Imports
The ISM Non-Manufacturing Imports Index grew in January for the sixth
consecutive month. The index registered 53.5 percent, which is 2.5
percentage points higher than the 51 percent reported in December. In
January, 59 percent of respondents reported that they do not use, or do
not track, the use of imported materials.
The five industries reporting an increase in the use of imports in
January are: Agriculture, Forestry, Fishing & Hunting; Information;
Accommodation & Food Services; Wholesale Trade; and Transportation &
Warehousing. The two industries reporting a decrease in imports for the
month of January are: Arts, Entertainment & Recreation; and Retail
Trade. Nine industries reported no change in imports for the month of
January.
|
Imports
|
|
|
|
|
|
%Higher
|
|
|
|
|
%Same
|
|
|
|
|
%Lower
|
|
|
|
|
Index
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Jan 2011
|
|
|
|
|
|
17
|
|
|
|
|
73
|
|
|
|
|
10
|
|
|
|
|
53.5
|
|
Dec 2010
|
|
|
|
|
|
15
|
|
|
|
|
72
|
|
|
|
|
13
|
|
|
|
|
51.0
|
|
Nov 2010
|
|
|
|
|
|
16
|
|
|
|
|
77
|
|
|
|
|
7
|
|
|
|
|
54.5
|
|
Oct 2010
|
|
|
|
|
|
15
|
|
|
|
|
78
|
|
|
|
|
7
|
|
|
|
|
54.0
|
Inventory Sentiment
The ISM Non-Manufacturing Inventory Sentiment Index in January
registered 60 percent, which is 1.5 percentage points lower than the
61.5 percent reported in December. This indicates that respondents
believe their inventories are too high at this time. In January, 26
percent of respondents said their inventories were too high, 6 percent
said their inventories were too low, and 68 percent said their
inventories were about right.
The eight industries reporting a feeling that their inventories are too
high in January - listed in order - are: Mining; Real Estate, Rental &
Leasing; Other Services; Management of Companies & Support Services;
Wholesale Trade; Health Care & Social Assistance; Professional,
Scientific & Technical Services; and Accommodation & Food Services. The
two industries reporting that inventories are too low in January are:
Construction and Retail Trade.
|
Inventory Sentiment
|
|
|
|
|
|
%Too High
|
|
|
|
|
%About Right
|
|
|
|
|
%Too Low
|
|
|
|
|
Index
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Jan 2011
|
|
|
|
|
|
26
|
|
|
|
|
68
|
|
|
|
|
6
|
|
|
|
|
60.0
|
|
Dec 2010
|
|
|
|
|
|
25
|
|
|
|
|
73
|
|
|
|
|
2
|
|
|
|
|
61.5
|
|
Nov 2010
|
|
|
|
|
|
27
|
|
|
|
|
66
|
|
|
|
|
7
|
|
|
|
|
60.0
|
|
Oct 2010
|
|
|
|
|
|
28
|
|
|
|
|
67
|
|
|
|
|
5
|
|
|
|
|
61.5
|
About this Report
The data presented herein is obtained from a survey of non-manufacturing
supply managers based on information they have collected within their
respective organizations. ISM makes no representation, other than that
stated within this release, regarding the individual company data
collection procedures. Use of the data is in the public domain and
should be compared to all other economic data sources when used in
decision-making.
Data and Method of Presentation
The Non-Manufacturing ISM Report On Business
is based on data compiled from purchasing and supply executives
nationwide. Membership of the Non-Manufacturing Business Survey
Committee is diversified by NAICS, based on each industry's contribution
to gross domestic product (GDP). The Non-Manufacturing Business Survey
Committee responses are divided into the following NAICS code
categories: Agriculture, Forestry, Fishing & Hunting; Mining; Utilities;
Construction; Wholesale Trade; Retail Trade; Transportation &
Warehousing; Information; Finance & Insurance; Real Estate, Rental &
Leasing; Professional, Scientific & Technical Services; Management of
Companies & Support Services; Educational Services; Health Care & Social
Assistance; Arts, Entertainment & Recreation; Accommodation & Food
Services; Public Administration; and Other Services (services such as
Equipment & Machinery Repairing; Promoting or Administering Religious
Activities; Grantmaking; Advocacy; and Providing Dry-Cleaning & Laundry
Services, Personal Care Services, Death Care Services, Pet Care
Services, Photofinishing Services, Temporary Parking Services, and
Dating Services).
Survey responses reflect the change, if any, in the current month
compared to the previous month. For each of the indicators measured
(Business Activity, New Orders, Backlog of Orders, New Export Orders,
Inventory Change, Inventory Sentiment, Imports, Prices, Employment and
Supplier Deliveries), this report shows the percentage reporting each
response, and the diffusion index. Responses represent raw data and are
never changed. Data is seasonally adjusted for Business Activity, New
Orders, Prices and Employment. All seasonal adjustment factors are
supplied by the U.S. Department of Commerce and are subject annually to
relatively minor changes when conditions warrant them. The remaining
indexes have not indicated significant seasonality.
The NMI is a composite index based on the diffusion indexes for four of
the indicators with equal weights: Business Activity (seasonally
adjusted), New Orders (seasonally adjusted), Employment (seasonally
adjusted) and Supplier Deliveries. Diffusion indexes have the properties
of leading indicators and are convenient summary measures showing the
prevailing direction of change and the scope of change. An index reading
above 50 percent indicates that the non-manufacturing economy in that
index is generally expanding; below 50 percent indicates that it is
generally declining. Supplier Deliveries is an exception. A Supplier
Deliveries Index above 50 percent indicates slower deliveries and below
50 percent indicates faster deliveries.
The Non-Manufacturing ISM Report On Business
is published monthly by the Institute for Supply Management , the
largest supply management research and education organization in the
United States. The Institute for Supply Management , established in
1915, is the largest supply management organization in the world as well
as one of the most respected. ISM's mission is to lead the supply
management profession through its standards of excellence, research,
promotional activities and education.
The full text version of the Non-Manufacturing ISM Report On
Business is posted on ISM's Web site
at www.ism.ws
on the third business day of every month after 10:10 a.m. (ET).
The next Non-Manufacturing ISM Report On Business
featuring the February 2011 data will be released at 10:00 a.m. (ET) on
Thursday, March 3, 2011.

Institute for Supply Management, Tempe
Rose Marie Goupil,
800-888-6276, Ext. 3015
E-mail: rgoupil@ism.ws
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