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Wells Fargo Helps Mortgage Customers Facing Payment Challenges

"Wells Fargo is committed to helping people stay in their homes," said Diana Stauffer, Wells Fargo Home Mortgage senior vice president and regional servicing director for California. "This workshop is another example of our efforts to reach out to homeowners who are facing payment challenges and provide answers on the options available for them."

Nearly 200 home retention team members will assist and work one-on-one with mortgage customers facing payment challenges. Wells Fargo team members are prepared to take up to 2,000 appointments. Borrowers may receive a decision on a loan modification, or other option, on site. Bilingual representatives will be available to assist borrowers during the event. In many cases, borrowers may receive a decision on a loan modification, or other option, on site or shortly following the workshop. Options include the federal government's Home Affordable Modification Program (HAMP) and Wells Fargo's own loan modification program.

How to register

Walk-ins are welcome, but registration is strongly recommended in order to guarantee your ability to meet with a representative. Sign up by Tuesday, Dec. 6, at www.wfhmevents.com/leadingthewayhome. For more information call 1-800-405-8067.

About Wells Fargo's loan modification efforts

Wells Fargo is making every effort to keep people in their homes through the federal Home Affordable Modification Program (HAMP) and the company's own modification programs focused on mortgage payment relief. In 2009 through the end of October 2010, Wells Fargo has modified 577,192 mortgage loans - of which 89 percent (or 514,112 mortgages) were done outside of HAMP.

In the third quarter of 2010, about 92 percent of Wells Fargo's mortgage customers remained current on their loan payments and the company's delinquency and foreclosure rates were three-fourths that of the industry. As a result, fewer than 2 percent of the loans secured by owner-occupied homes and serviced by Wells Fargo proceeded to a foreclosure sale in the last 12 months.

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified, community-based financial services company with $1.2 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 banking stores, 12,000 ATMs, the Internet (wellsfargo.com and wachovia.com), and other distribution channels across North America and internationally. With 278,000 team members, Wells Fargo serves one in three households in America. Wells Fargo & Company was ranked #19 on Fortune's 2009 rankings of America's largest corporations. Wells Fargo's vision is to satisfy all our customers' financial needs and help them succeed financially.

Wells Fargo & Company
Edna Silva, 213-253-3733
Los Angeles, San Bernardino
213-248-1415 (cell)
edna.m.silva@wellsfargo.com
or
Julie Green-Rommel, 949-251-6005
Orange County
714-585-2412 (cell)
gjulie@wellsfargo.com
or
Amy Savicky-Injaian, 858-622-6910
Riverside, San Diego
415-699-4891 (cell)
amy.injaian@wellsfargo.com