Published: November 18, 2010
H.I.G. Capital Portfolio Company NARS Acquires Pinnacle Financial Group
MIAMI - (BUSINESS WIRE) - H.I.G. Capital announced that its portfolio company, National Asset
Recovery Services, Inc. ("NARS" ), has acquired Pinnacle Financial Group
("Pinnacle" ), a leader in third-party debt collection services. Pinnacle
is a leading ARM firm with a diverse, blue chip client base of hundreds
of clients across a variety of end markets, including healthcare,
national bank/credit card issuers, education, telecommunications,
consumer/retail, auto loans and debt buyers.
The Pinnacle management team, led by CEO Tony Michel, will continue with
NARS and will play a leadership role in helping operate and grow NARS'
existing third-party collection services. Pinnacle's three domestic
sites, which will continue operating under the Pinnacle name, add depth
and expertise to NARS' existing ARM operations. The Pinnacle acquisition
will increase NARS' domestic footprint to five call centers, for a total
of seven sites in the United States, Jamaica and Panama. The combined
companies will employ approximately 3,500 people.
Christopher H. Buehrle, NARS CEO, commented, "With their excellent
reputation and capabilities in the third-party collections arena,
Pinnacle is a welcome addition to NARS, significantly increasing the
combined capacity of both companies. This acquisition is a positive
first step as we continue to grow and enhance our suite of services and
we welcome the Pinnacle family to the NARS family of employees."
Tony Michel, Pinnacle CEO, added, "The strategic and cultural fit
between NARS and Pinnacle convinced us to move forward with this
transaction. The entire Pinnacle team is excited to join a larger
platform that will allow us to provide new services to our clients.
Members of the combined NARS/Pinnacle management team share a passion
for excellence and a vision for the future of the industry."
Pinnacle is the third recent ARM investment for H.I.G. Capital in
collaboration with the Reprise Management Group ("Reprise"). "This
acquisition continues H.I.G.'s strategy of investing in high quality
assets with strong management teams and excellent client relationships
across the ARM sector, following our prior investments in NARS and
TRAKAmerica," commented Jeff Zanarini, Managing Director at H.I.G.
Capital.
Reprise CEO Tim Bauer commented, "This more than doubles NARS' domestic
footprint in highly strategic areas, and cements the combined NARS and
Pinnacle as an industry leader in first-party, third-party, and BPO
work. We look to continue to invest in quality businesses in the ARM
sector and grow our platform."
About Pinnacle
Founded in 1995 and currently headquartered in Minneapolis, MN, Pinnacle
is one of the 50 largest privately owned ARM companies in the U.S. It
has proven to be a superior performer in the third party collections
space and has a diversified customer base spanning a variety of
industries. The company employs approximately 450 people at three call
centers in Minneapolis, MN; Monticello, MN; and Decorah, IA. For more
information, please refer to www.pfgservices.com.
About NARS
NARS is a leading ARM/BPO firm founded in 1993 by Christopher H. Buehrle
and is one of the largest private ARM/BPO companies in the U.S.
Headquartered in St. Louis, MO. NARS employs more than 3,000 people at
call centers in St. Louis and Cape Girardeau, Missouri; Panama City,
Panama and Montego Bay, Jamaica. The company's on-shore/near-shore
business model provides BPO services, first-party, early stage
collection services and third-party recovery collections to some of the
largest and most recognizable companies in the U.S. For more
information, please refer to the NARS website at www.narsnet.com.
About H.I.G. Capital
H.I.G. Capital is a leading global private equity investment firm with
more than $8.5 billion of equity capital under management. Based in
Miami, and with offices in Atlanta, Boston, New York, and San Francisco
in the U.S., as well as affiliate offices in London, Hamburg and Paris
in Europe, H.I.G. specializes in providing capital to small and
medium-sized companies with attractive growth potential. H.I.G. invests
in management-led buyouts and recapitalizations of profitable and well
managed manufacturing or service businesses. H.I.G. also has extensive
experience with financial restructurings and operational turnarounds.
Since its founding in 1993, H.I.G. invested in and managed more than 200
companies worldwide. The firm's current portfolio includes more than 50
companies with combined revenues in excess of $8 billion. For more
information, please refer to the H.I.G. website at www.higcapital.com.
About Reprise Management Group
Reprise Management Group was formed in April 2009 through a partnership
between H.I.G. Capital and Tim Bauer, a 26-year veteran in the ARM
sector. Reprise was formed for the specific purpose of acquiring premier
ARM service providers and then growing the businesses through a
combination of acquisitions and organic growth.

H.I.G. Capital
Jeff Zanarini, Managing Director, 305-379-2322
Fax:
305-379-2013
jzanarini@higcapital.com
or
Roman
Krislav, Principal, 305-379-2322
Fax: 305-379-2013
rkrislav@higcapital.com
www.higcapital.com
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