Published: October 20, 2010
UnitedLex Ranked Top 5 in 2010 Black Book of Outsourcing Global Top 50
OVERLAND PARK, Kan. - (BUSINESS WIRE) - UnitedLex, a global full service provider of technology powered legal
and business solutions, today announced that it has been ranked 4th
in the Global Top 50 Outsourcing Service Providers by Datamonitor's
Black Book of Outsourcing. The survey is the leading independent
benchmark for customer satisfaction in the outsourcing industry.
The 2010 Black Book of Outsourcing survey is specifically designed to
capture customer satisfaction ratings from users of outsourced services
across the globe. Findings from the annual survey are presented in
reports that investigate outsourcing markets by industry, geography and
service domain. In addition to rankings of how individual vendors
perform, reports typically contain analysis of the customer experience,
market trends and advice on how to realize desired outcomes.
"UnitedLex ranked among the top suppliers due to its continuous focus on
customer satisfaction and quality and its ability to successfully manage
outsourcing relationships," said Eamonn Kennedy, Global R&A Director,
Services & Sourcing at Datamonitor. "The company's clients value its
platform-based services and the close, collaborative working
relationships that extend from the executive leadership down to the
service delivery teams. Of the highest ranked legal outsourcing
providers, UnitedLex stands as the top ranked U.S.-based full-service
legal outsourcing provider with its corporate and law firms solutions
spanning the entire litigation lifecycle. Of the 6,547 survey
respondents, UnitedLex received the greatest number of client survey
responses with high ranks across their entire solutions portfolio
including its legal consulting practice, e-discovery, legal research,
and IP solutions, and perhaps the outsourcing industry's most robust
commitment management and contracts management platform."
"The Black Book of Outsourcing results validate UnitedLex's commitment
to introduce outsourcing best practices into the legal industry and we
are honored to be recognized as a leader in the general outsourcing
category," said Daniel Reed, UnitedLex's Chief Executive Officer. "Our
goal is to provide a unique combination of strategic insight, deep
industry expertise and technology innovation to ensure that each client
succeeds in reducing costs and solving complex legal and business
challenges. To be selected from over 2,700 of the top organizations
within the outsourcing industry is not only a tribute to the talented
and hard-working team at UnitedLex but equally that the legal process
outsourcing sector is maturing and adopting global best practices in
line with more established sectors like information technology, finance
and human resources."
About UnitedLex
UnitedLex (www.unitedlex.com)
is a global leader in providing technology powered legal and business
solutions. We deliver success in the fields of litigation,
electronic data discovery, document review, contract
review and management, intellectual
property, legal
research, immigration
and law
firm support. With offices in the United States, the United Kingdom,
Israel and India, our more than 650 professionals provide deep domain
and industry expertise in supporting Fortune 500 corporations,
multi-national companies and global law firms. Follow us on Twitter: www.twitter.com/unitedlex.
About Datamonitor
Datamonitor (www.datamonitor.com)
is a leading provider of online database and analysis services for key
industry sectors. We help our clients, 5000 of the world's leading
companies, to address complex strategic issues. Through our proprietary
databases and wealth of expertise, we provide clients with unbiased
expert analysis and in-depth forecasts for seven industry sectors:
Automotive, Consumer Packaged Goods, Energy, Financial Services,
Pharmaceuticals and Healthcare, Technology, Transport and Logistics.

UnitedLex
Kristie Kushner, 1-678-575-7558
kristie.kushner@unitedlex.com
Copyright © 2012, Business Wire, Inc., All rights reserved.
Copyright © 2012, NewsBlaze,
Daily News