Published: September 01, 2010
Convergent Rolls-Out TimeSweeper - a Microsoft UC Software Application for Simplified Time Tracking and Billing
APPLE VALLEY, Minn. - (BUSINESS WIRE) - Convergent, a technology solutions provider recognized nationally for
its expertise in Microsoft Unified Communications (UC) and voice
technology, today announced TimeSweeper, the first in a series of
UC-based CEBP applications or GapTools , also announced today. Designed
to enhance existing time and billing applications for professional
service organizations, TimeSweeper automates the capture of all client
communication activity and simplifies the process of creating work
reports and invoices.
"In response to a growing customer demand for sophisticated, yet simple
and easy-to-use tools for business productivity, we recently expanded
our solution set to include packaged software," explained Khai Tran, CEO
of Convergent. "Time Sweeper is the first example in a series of
applications that we've designed to fill critical 'gaps' or needs within
the industries we serve."
Enhances Existing Time Tracking and Billing Software
Designed
for service providers such as attorneys, architects, engineers,
marketers and other billable contractors, TimeSweeper integrates with
existing systems to streamline the time tracking process. Multitasking
across several communication channels - phone, email, instant messaging,
online meetings and more - while juggling multiple client projects and
dealing with interruptions can make the time tracking process very
difficult. Staff members are often forced to retrace a week or more of
project work and due to the lapse in time and other priorities, billable
time will inevitably overlooked and omitted.
"As opposed to focusing only on cost, Convergent's new TimeSweeper
application enables the capture of untapped revenue," said Steve
Erickson, Regional Sales Manager for Microsoft's Emerging Technologies
Unit. "Every email, instant message, online meeting and conference call
is automatically swept into the system. Built upon Microsoft's
Communication Server platform (OCS 2007 R2), organizations are able to
leverage out-of-the-box applications, at an affordable cost, to reap the
benefits of Unified Communications platform and impact their bottom
line."
In addition to automating time capture, TimeSweeper makes it easy for
professional service providers such as attorneys, architects, engineers,
marketers and consultants to access an accurate and complete view of all
billable time. At-a-glance data reports make it easy for management to
evaluate and analyze patterns, identify issues and business
opportunities. Creating monthly or quarterly work reports and invoices
is greatly simplified, reducing staff administrative time while avoiding
human errors, delays and missed revenue.
"In considering today's pace and the multitude of communication
vehicles, it's no wonder service organizations struggle with capturing
billable time," said Doug Splinter, CTO of Convergent. "TimeSweeper is
the first UC application of its kind to automate this process and
alleviate the burden of time tracking. With an accurate and simplified
process, everyone wins - your staff, management team and, of course, the
client."
For more information about our UC solutions and to download a trial
version of TimeSweeper, email salesteam@convergent-solutions.com
or go to http://www.convergent-solutions.com.
About Convergent
Convergent, a Minnesota-based technology
solution provider and one of the nation's most experienced providers of
Microsoft Unified Communications (UC), has a proven track record in
solving difficult IT challenges by aligning technology with business
strategy while understanding the realities of time, cost and resource
constraints. As a certified UC and Voice Specialized Partner of
Microsoft, Convergent assists its clients in leveraging advanced
technology solutions AND in gaining the most value from their
IT investment with a commitment to productivity, resiliency and
security. For more information, visit www.convergent-solutions.com.

Convergent
Michelle Siebert, 952-303-7129
Marketing Director
msiebert@convergent-solutions.com
www.convergent-solutions.com
Copyright © 2012, Business Wire, Inc., All rights reserved.
Copyright © 2012, NewsBlaze,
Daily News