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Missouri Employers Mutual Insurance Extends Guidewire Software Selection to Include Policy Administration and Billing

To allow greater flexibility and more time to serve policyholders and agents, MEM's 5-year strategic IT plan focuses on aligning customer and system architectures to work more efficiently and cost effectively. MEM's old systems make meeting these needs very difficult.

"Our Guidewire ClaimCenter project went so smoothly that when it came time for us to look for new policy administration and billing systems our first thought was to look to Guidewire to see how they could help," said Michael Foerst, chief information officer and vice president of information services at MEM. "Guidewire's applications are individually very solid business solutions. Now we'll benefit from their shared technology platform enabling us to leverage our IT skills across all three applications."

Foerst added, "Guidewire applications give us the flexibility we need to run our business the way we want to - offering additional billing options to our customers for instance. We're excited about the possibilities."

"MEM has achieved great results from their claims transformation project, which we have no doubt they will now extend to their underwriting and billing areas," said John Raguin, chief executive officer, Guidewire Software. "We are proud that their ClaimCenter experience was a positive one, making them confident in their decision to implement additional Guidewire systems."

Guidewire PolicyCenter is a flexible underwriting and policy administration system that enables property/casualty insurers to grow business profitably by improving efficiency, while responding with agility to market opportunities and enhancing relationships with agents and customers. Designed to support all lines of business, PolicyCenter streamlines insurers' front and back office processes, from new business submission and quoting through policy renewals.

Guidewire BillingCenter is a comprehensive billing and receivables management system built on the core design principles of automation, control and flexibility. BillingCenter allows insurers to manage billing the way they want by making it easier to automate the billing lifecycle; design flexible billing, payment and delinquency plans; manage agent commissions; and enable rapid integration with external payment systems.

Guidewire PolicyCenter and BillingCenter are available as individual applications or as part of the Guidewire Insurance Suite^TM. The Guidewire Insurance Suite provides the flexible, core systems essential for the mission-critical operations of property/casualty insurers competing in today's market: underwriting, policy administration, billing, and claims. The suite was designed using a modular approach, enabling insurers to select individual applications or a pre-integrated set, driven by their requirements and priorities. The suite provides the flexibility insurers need to deliver insurance the way they want to by rapidly delivering better products and service to their policyholders and agents, while improving underwriting discipline and lowering operational costs.

About Missouri Employers Mutual Insurance

Missouri Employers Mutual (MEM) is the No. 1 workers compensation insurance company in Missouri. Headquartered in Columbia, MEM is a mutual insurance company benefiting its policyholders-the employers of Missouri. With offices located in Springfield, Kansas City and St. Louis, MEM is dedicated to providing policyholders with exceptional customer service, quality loss prevention expertise and timely, personal claims management. MEM's mission is to provide innovative, cost-effective solutions employers need to create safe, healthy and injury-free workplaces, and is committed to building long-term, sustainable growth to maximize policyholder value. For more information please visit http://www.mem-ins.com.

About Guidewire Software

Guidewire Software is a leading provider of flexible core systems that enable property/casualty insurers to deliver insurance the way they want to. Guidewire builds high quality software that consistently works as promised. Designed for maximum flexibility and scalability, Guidewire solutions give carriers the capability to deliver excellent service to policyholders and agents and increase market share - while lowering operating costs. The Guidewire Insurance Suite , consisting of Guidewire PolicyCenter, Guidewire BillingCenter^®, and Guidewire ClaimCenter, spans the entire insurance lifecycle - underwriting, policy administration, billing, and claims management. Guidewire is headquartered in San Mateo, California, with offices in Hong Kong, London, Munich, Paris, Sydney, Tokyo, and Toronto. For more information, visit http://www.guidewire.com.

NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire PolicyCenter, Guidewire BillingCenter, Guidewire Insurance Suite, Deliver Insurance Your Way, and the Guidewire logo are trademarks or registered trademarks of Guidewire Software, Inc.

Diana Stott
Public Relations Manager
Guidewire Software, Inc.
+1 650 356 4941
dstott@guidewire.com
or
Jennifer Peck
Director, Marketing Communications
Missouri Employers Mutual Insurance Company
+1 208-239-4276
JPeck@mem-ins.com