Published: August 24, 2010
New PAR EverServ QSR Software Goes Live at Carl's Jr. and SIP Coffee House
NEW HARTFORD, N.Y. - (BUSINESS WIRE) - ParTech, Inc. (PAR) today announced that its newly developed PAR
EverServ QSR point-of-sale (POS) software has been successfully
implemented at two significantly different quick service restaurant
locations (franchised burger and independent coffee house). This
demonstrates the flexibility and scalability of the solution. PAR launch
partner S.L. Investments (CKE Franchisee) has implemented EverServ QSR
in its Carl's Jr. restaurant in Las Vegas, Nevada and plans to roll out
the solution to 37 of its Carl's Jr. restaurants by the end of 2010. SIP
Coffee House, a single unit operator of a European style coffee house in
San Antonio, Texas, has also successfully deployed the EverServ QSR
solution.
"The new PAR EverServ QSR POS system has significantly improved our
speed of service," said Bill Thorson, Director of IT, S.L. Investments.
"The conversational ordering feature allows us to process orders much
more quickly, and the ease by which we can integrate external ordering
capability gave us powerful access to new features like line busting. We
are impressed with both the robust customer service features of EverServ
QSR and the strength of its enterprise management capabilities."
"The PAR POS system has dramatically improved the efficiency of our
restaurant environment, resulting in an enhanced customer experience and
improved control of our operation's profitability," said Lauren Stanley,
Owner, SIP Coffee House. "As an owner operator, it is great to have the
same caliber POS system that large organizations have at a price point
that is reasonable for independent operators. We are very impressed with
how quickly we implemented the system and how easy it was to train our
staff."
"Built from the ground up using innovative technologies and an
enterprise approach, we designed EverServ QSR based on four core
principles: adaptability, modularity, scalability and usability," said
Scott Langdoc, Chief Technology Officer, ParTech, Inc. "EverServ QSR is
extremely flexible. Its SOA and enterprise approach make it a perfect
fit for managing franchised and larger unit chains and independent
operators. With a growing network of distribution and channel partners
and a solution that is designed for any size operation, now even the
smallest restaurant operators can access the same advanced capabilities
that large chain restaurants have."
Carl's Jr. Solution Profile
The Carl's Jr. POS solution features PAR EverServ QSR running on PAR
EverServ 6000 terminals. The EverServ QSR application is integrated with
two other PAR EverServ modules to provide a complete enterprise POS
suite. The PAR EverServ Operations Manager module's POS back office
tools provide managers with the real-time operational information to
make smarter decisions faster while better managing costs and meeting
operational goals. PAR EverServ Operations Reporting is a Web-based
enterprise reporting service that consolidates data from multiple
restaurants to provide up-to-the-minute visibility of financials, sales
analysis, marketing, inventory and workforce status. The system is also
integrated with QSR Automations' ConnectSmart Kitchen software to
maximize productivity, profitability and guest delight. S.L. Investments
also tapped PAR to assist with the implementation and provide ongoing
maintenance services for the Carl's Jr. restaurants that are deploying
EverServ QSR.
Carl's Jr. in Las Vegas went live with the PAR EverServ QSR system on
July 18, 2010 and the implementation took less than two months (from the
planning process to go-live).
SIP Coffee House Solution Profile
The SIP Coffee house POS solution features PAR EverServ QSR running on
two terminals: PAR EverServ 6000 and 6000 LP (low profile). The system
is integrated with QSR Automations' ConnectSmart Kitchen software to
automate the order fulfillment process and eliminate the need to shout
orders to the kitchen. PAR leveraged key channel partner Prism Data
Systems to assist with the implementation and provide ongoing
maintenance services for SIP Coffee House.
SIP Coffee House went live with the PAR EverServ QSR system on July 11,
2010 and the implementation took less than two months (from the planning
process to go-live).
About PAR EverServ QSR
PAR has more than 30 years experience in the restaurant point-of-sale
(POS) business and more than 15,000 QSR customers running its POS
software. Leveraging its rich technology and industry expertise, PAR has
totally redesigned its QSR software to meet the changing needs of
restaurant operators and leverage the latest technologies. Built on a
service-oriented architecture (SOA), PAR EverServ QSR is designed as an
enterprise platform with an open architecture which makes it: simple to
integrate, quick to configure, fast to implement, easy to support and
highly available.
EverServ QSR is designed for any operation size - from a single unit
operator to the largest organization and their franchisees. EverServ QSR
features time-saving order taking functionality, including extensive
modifier, combo and conversational ordering capabilities. With advanced
suggestive selling tools and integrated marketing/order confirmation
displays, QSR helps you generate incremental sales. Some of EverServ
QSR's many benefits include:
-
Increased Order Speed - With the industry's best conversational
ordering feature (order logic is based on the way guests speak),
EverServ QSR enables users to increase order speed, shorten lines and
reduce training times.
-
Improved Staff Efficiency - Designed with input from a human
factors engineer (user interface expert) to minimize keystrokes,
EverServ QSR helps reduce transaction times and speed service to
customers.
-
Increased Sales - EverServ QSR's powerful suggestive selling
and up-selling rules engine makes it easy for staff to enter add-on
sales and generate incremental sales.
-
Improved Decision Making - Management is equipped to make
better decisions with advanced reporting and analysis offered by
EverServ QSR's comprehensive sales data.
-
Improved Reliability - With EverServ QSR's fully redundant
application and standalone capability, the system can continue to
operate in a downtime scenario.
For more information about PAR EverServ QSR software or PAR dealers,
please contact us at 800-533-2118 or pti_sales_marketing@partech.com.
About ParTech, Inc.
ParTech, Inc. (PAR), a wholly owned subsidiary of PAR Technology
Corporation (NYSE: PTC), has built its more than three decades of
success around delivering advanced point-of-sale and enterprise
back-office solutions for restaurant operators worldwide. PAR has
provided hardware, software and services to the world's largest
restaurant chains and their franchisees for more than 30 years. The
Company's extensive offerings are backed by PAR's global service network
and its Boundless Hospitality vision for enhancing restaurant
operations in a new era of dining out. The Boundless Hospitality vision
drives the development of game-changing solutions, and is supported by a
partner ecosystem that accelerates innovation more quickly than possible
for any single company working independently. The Company has more than
50,000 installations in 110 countries worldwide. In addition to
solutions for the restaurant industry, PAR products are improving the
customer experience in retail, including the cruise, hotel, casino and
entertainment industries. PAR Technology Corporation's stock is traded
on the New York Stock Exchange under the symbol PTC. For more
information visit the Company's Web site at www.partech.com.

ParTech, Inc.
Christopher R. Byrnes, 315-738-0600 ext. 226
cbyrnes@partech.com
www.partech.com
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