Players Vacation Club, a leading provider of Vacation Financing and Travel Credit, runs SignatureLink to bind its Terms & conditions with new members, and help prevent fraudulent credit card transactions at online point of sale with Electronic Signatures. "The travel industry is plagued by illegitimate chargebacks and is considered one of the highest risk categories in terms of Online Payment Fraud", says Chito Collins, Vice President of Sales and spokesperson at SignatureLink. "We developed SignatureLink specifically to help solve this problem.
Our merchant customers like Players Vacation Club embed our Electronic Signature Pad at the bottom of their terms & conditions or shopping cart checkout page. In order to complete a purchase, shoppers must sign their name using a mouse [or finger if touchscreen] before completing their transaction; just like they would in a brick-n-mortar department store.
When the credit card company evaluates the chargeback dispute, the added evidence SignatureLink captures is considered; such as a real handwritten signature image, IP address, date/ timestamp, and browser version. Most often, as our case study shows, the illegitimate chargebacks settle in our merchant's favor."
High-risk merchants not only suffer huge losses from online payment fraud each year but their payment processing fees tend to be much greater than those in lower periled categories. "Fraud prevention tools like those offered by SignatureLink provide merchants like us the second leg to stand on during a chargeback dispute evaluation", says Robert Gautereaux, President at Players Vacation Club. "Given their reputation to help with payment fraud issues specifically, we turned to SignatureLink as a quick and simple solution to complement our existing fraud tool portfolio."
Players Vacation Club, Inc.
Players Vacation Club has been a leading provider of Vacation Financing and Travel Credit since 1996 offering travel deals, interest free financing options and member savings. Club members can book hotel reservations with the company's Best Rate Guarantee service, finance a cruise, an air & hotel vacation package, or a luxury resort getaway. For more information visit www.PlayersVacationClub.com.
About SignatureLink
SignatureLink, Inc. has enabled companies to accept legally binding electronic signatures online since 2005. Their proprietary, biometric, wet-signature equivalent technology was developed to facilitate the capture of real-time electronic signatures over the Internet for a variety of applications such as Online Point of Sale Transactions, Electronic Agreements, Mobile Devices, and Remote Authorizations. In addition to a portfolio of large enterprise industries served including E-Commerce, Banking, Legal, Pharmaceutical, and Transportation, SignatureLink also helps small businesses and midsize companies. SignatureLink's web-based electronic signature solutions are highly versatile, quick-to-execute, and integration ready.
Headquartered in Jackson, MS, SignatureLink serves as a premier electronic signature source to companies nationwide that require capturing signatures as a business process. For more information about SignatureLink or information represented in this article, please visit www.SignatureLink.com.
SignatureLink, Inc.
Chito Collins, VP of Sales and Spokesperson for SignatureLink
605 Crescent Blvd, Suite 200
Ridgeland
MS, 39157
601-898-7359
www.signaturelink.com
Search News
