Published: July 21, 2010
2010 Mindshare Outstanding Service Awards
SALT LAKE CITY - (BUSINESS WIRE) - Mindshare
Technologies is pleased to announce the winners of its 2010
Mindshare Service Awards . Winners of this prestigious award include:
Papa Murphy's International, Bridgestone Retail Operations, Comcast,
Express, and Asurion. This year's recipients are recognized for their
excellence in applying customer and employee feedback to improve their
customers' experience.
The Mindshare Service Awards were presented at Mindshare's annual Best
Practices conference at the Snowbird Mountain Resort June on 24, 2010.
(For more details on why each company received their award, click the
corresponding links):
|
Customer Satisfaction Award for:
|
|
|
|
Most Consistent Rating Across the Enterprise
|
|
Winner: Papa
Murphy's International
|
|
Honorable Mention: Pier
1 Imports
|
|
|
|
Greatest Improvement Using Customer Feedback
|
|
Winner: Bridgestone
Retail Operations, LLC
|
|
Honorable Mention: Tony
Roma's
|
|
|
|
Enterprise Feedback Management Award for:
|
|
|
|
Best Incorporation Of Enterprise Feedback Management
Principles
|
|
Winner: Comcast
|
|
Honorable Mention: Hertz
|
|
|
|
Most Engaged In The Enterprise Feedback Management
Program: Executive Level
|
|
Winner: Withheld for competitive reasons
|
|
Honorable Mention: The
Melting Pot
|
|
|
|
Most Engaged In The Enterprise Feedback Management
Program: Store/Unit/Team Level
|
|
Winner: Express
|
|
Honorable Mention: The
Maids
|
|
|
|
Employee Satisfaction Award for:
|
|
|
|
Most Engaged In Employee Satisfaction
|
|
Winner: Asurion
|
|
Honorable Mention: Dave
& Buster's
|
"These companies have demonstrated a passionate commitment to listening
to their customers and employees," said Richard Hanks, President of
Mindshare. "Their efforts to improve operations and enhance customer
experience are examples of how all companies should approach creating
customer and employee loyalty."
About Mindshare
Mindshare drives operational improvement. Using Mindshare, companies
improve operational excellence, foster consumer satisfaction, build
customer loyalty, and support employee retention. Our industry experts
guide clients in building comprehensive enterprise feedback management
(EFM) solutions. Mindshare's proprietary survey technology captures the
voice of the customer in real-time and immediately transforms it into
actionable intelligence through powerful and incisive
reporting. Mindshare serves more than 25 different industries including
travel, hospitality, restaurant, financial, salon, automotive, and
retail. For information, visit www.mshare.net.
Mindshare Technologies, Salt Lake City
Nate Bagley, 801-743-7546
nbagley@mshare.net
Copyright © 2012, Business Wire, Inc., All rights reserved.
Copyright © 2012, NewsBlaze,
Daily News
Search News
