Published: June 28, 2010
Alterian Selects Message Systems for Next-Generation Message Management Capabilities
COLUMBIA, Md. - (BUSINESS WIRE) - Message Systems, the premier provider of fast, flexible and holistic message
management solutions, announced today that it has been selected by Alterian
(LSE:ALN), the leader in customer
engagement technology and solutions, to implement Momentum. Alterian
chose to engage with Message Systems for next-generation message
management capabilities based on its high performance, real-time
reporting capabilities and maximum deliverability.
Since 1997 Alterian has developed innovative and effective customer
engagement solutions in the social, digital and traditional marketing
channels. These platforms help leading companies better understand and
target their customers, allowing them to create and execute
sophisticated online and offline campaigns based on actionable insight.
Prior to implementing Message Systems, Alterian had been using a popular
MTA to manage its overall email operations. To meet their clients'
evolving needs for scalability, real-time reporting and analytics,
Alterian required an upgraded system that would enable future product
and service development and drive new revenue opportunities. This new
solution needed to allow for delivery of synchronized messaging across
all channels - offline and online - while being consistent with customer
preferences. After investigating several alternatives, Alterian chose
Momentum for its unlimited scalability, unmatched performance and unique
customization capabilities.
"Our mission is to empower marketers to become more insightful, engaging
and accountable," said Joe Fuller, Chief Operating Officer for Alterian.
"As such, it's imperative that our messaging platform be fueled by
analytically driven insight. With Momentum, we have a smarter, more
intuitive platform that provides marketers with the intelligence to
elevate their multi-channel marketing programs to the next level. By
offering these unique, multi-channel direct marketing services, we're
able to enhance and improve the experiences of both our clients and the
end customer while taking advantage of new revenue opportunities."
Message Systems' Momentum is a comprehensive, customizable message
management platform designed to meet even the most demanding client
requirements. For email marketing solution providers, Momentum is
helping create holistic messaging for their customers that translates
into higher returns and brand loyalty for them, as well as greater
profitability and a clear marketplace advantage.
"Marketing solution providers must continually adapt to the
ever-changing multi-channel direct marketing landscape," said Barry
Abel, vice president of field operations for Message Systems. "For
Alterian, Momentum's extensible infrastructure and integrated
multi-channel framework are ideal for these changing market conditions.
Momentum provides Alterian with a complete infrastructure to enable new
product, service and protocol development while allowing its customers
to interact with their customers in ways previously unimaginable.
Momentum's customer-aware messaging translates into greater value for
Alterian's customers as well as increased profitability and a
marketplace advantage for Alterian."
About Message Systems
Founded in 1997, Message Systems is a worldwide provider of message
management solutions and services for email service providers (ESPs),
Internet service providers (ISPs), social networks and large enterprises
that need to manage large volumes of business-critical email. Through a
combination of technology, partnerships and intellectual capital,
Message Systems offers a suite of software solutions and services that
address the business and infrastructure needs of organizations ranging
from e-commerce companies to the Global 2000. With the most powerful
message management platform on the market, Message Systems gets billions
of unique messages to the right place at the right time every day.
Headquartered in Columbia, Maryland, Message Systems has representatives
and partners in North America, Europe and Asia Pacific. For more
information, go to http://www.messagesystems.com
or call 1-877.887.3031
About Alterian
Alterian
(LSE: ALN) enables organizations to create relevant, effective and
engaging experiences with their customers and prospects through social,
digital, and traditional marketing channels. Alterian's Customer
Engagement solutions are focused in four main areas: Social Media, Web
Content Management, Email, and Campaign Management & Analytics.
Alterian technology is utilized either to address a specific marketing
challenge or as part of an integrated marketing platform, with analytics
and customer engagement with the individual at the heart of everything.
Working alongside a rich ecosystem of partners, Alterian delivers its
software as a service or on premise. For more information about Alterian
visit www.alterian.com
or the Alterian blog at www.engagingtimes.com.

Atomic PR
Leslie Johnson, 415-593-1400
leslie.johnson@atomicpr.com
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