Published: June 23, 2010
HotSchedules Celebrates 10 Years of Serving the Restaurant Industry with Innovative, Web-Based Labor Management Solutions
AUSTIN, Texas - (BUSINESS WIRE) - Ten years ago, HotSchedules
co-founders Ray Pawlikowski and David Cantu had the idea to provide online
scheduling solutions to the restaurant industry - allowing employees
to more easily gain access to their schedules and managers to more
quickly post and edit employee schedules - all with the convenience of
online access. HotSchedules officially incorporated in 1999, then
followed with the release of its first online scheduling solution in
2000. Shortly after, HotSchedules signed its first customer, P.F.
Chang's - and the rest, as they say, is history.
For the entire HotSchedules team, 2010 marks a milestone achievement for
the company, celebrating its 10th anniversary, and paving the
way for continued innovation of on-demand labor management tools for the
fast-paced restaurant industry.
"HotSchedules was the first to market a powerful, flexible and
cost-effective web-based labor employee scheduling solution targeted
specifically for restaurants. Prior to that, restaurants all managed
their schedules with a slow, cumbersome paper-based system," said Ray
Pawlikowski, president and CEO, HotSchedules.
Over the past decade, HotSchedules has grown from offering the easiest
and most accessible employee scheduling solutions to providing a full
range of labor management tools for restaurants to control labor costs
and foster better communication and employee satisfaction. "Not only can
HotSchedules customers more conveniently create and check their weekly
schedules, but they can also more accurately track and analyze labor and
control overtime expenses," said Pawlikowski. "Employee scheduling is a
core part of our offerings, but our capabilities go far beyond just
that."
"HotSchedules has been an instrumental tool for our business," said
Darrin Heisey, Director of IT, Sonny's BBQ. "It provides our team
members with easy access to schedules and instant updates, and enables
team members to change or pick-up shifts with ease. Additionally, it has
allowed our executive staff to directly communicate with those on the
frontlines easily and efficiently. Congratulations to HotSchedules for
10 years of innovation in the restaurant industry, and we look forward
to working with them for years to come."
Year after year, HotSchedules has experienced steady growth, which the
company attributes to the continued quality and innovation of its labor
management tools, as well as its unwavering commitment to providing each
and every one of its customers with the best in support and training.
To better cater to the lifestyle of its Generation-Y user-base,
HotSchedules has recently expanded its external communications to
various social media outlets, including a company
blog, Twitter,
YouTube, LinkedIn, and a Facebook
page. As part of the 10th anniversary celebration,
HotSchedules is hosting a contest through Facebook - "10,000 Facebook
Fans by 10/10/10" - to encourage HotSchedules users to "Like"
HotSchedules on Facebook and provide the company with valuable feedback
on how HotSchedules can continue to improve its products and service.
"In 10 short years, HotSchedules is proud to be considered the leading
provider of online employee scheduling and labor management solutions
for restaurant businesses of all sizes," said Pawlikowski. "For all of
our customers, we are more than just a vendor - we have become an
integral part of their company culture. If we can help each and every
one of our customers add to their bottom line and make their restaurants
a better place to work, then I know that we've done our job. Here's to
another 10 years!"
About HotSchedules
HotSchedules, innovators of the most widely-used web-based restaurant
workforce management solutions and mobile applications, sets the
industry standard for service, support and labor management
expertise. By engaging with its clients
as partners, HotSchedules vastly improves management-employee
communications, resulting in greater employee satisfaction and
retention-and offers a fast, proven ROI through reduced manual
scheduling and labor costs. From independent restaurants to corporate
chains, HotSchedules'
suite of solutions empowers restaurant staff and managers with all
the tools they need to communicate effectively and efficiently. More
than 5,000 restaurants and over 450,000 users rely on HotSchedules every
day. HotSchedules complements its product offerings with a world-class,
bilingual support
staff at the company's headquarters in Austin, Texas. Follow
HotSchedules on Twitter at www.twitter.com/hotschedules.
HotSchedules' corporate and franchise clients include such well-known
concepts as Outback Steakhouse, the Cheesecake Factory, P.F. Chang's
China Bistro, Carino's Italian, Claim Jumper Restaurants, Carrabba's
Italian Grill, Fleming's Steakhouse, Applebee's, BJ's Restaurants,
Gordon Biersch, Jamba Juice and many others. For more information, visit www.hotschedules.com.

HotSchedules, Inc.
David Cantu, 512-904-2013
VP Business
Development
david.cantu@hotschedules.com
or
Ketner
Group (for HotSchedules)
Catherine Seeds or Valerie Kusler,
512-794-8876
hotschedulespr@ketnergroup.com
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