Published: May 25, 2010
Annual Unisfair Marketing Survey Probes 500 Technology Marketing Professionals on 'The Future of Tech Marketing'
MENLO PARK, Calif. - (BUSINESS WIRE) - Unisfair,
the leader in virtual events and environments, today announced new
research that provides a clear view into the needs of technology
marketers. Compiled by Zoomerang, the data from the first annual
Unisfair Marketing Survey reveals that 68 percent of the 500 respondents
consider lead generation to be their top marketing priority, compared to
brand awareness (16 percent) and customer retention (16 percent). In
addition, 40 percent cited virtual events as one of the top emerging
channels for lead generation in 2010 and beyond.
A polarization around lead generation tools was uncovered with 44
percent of marketers planning to decrease spending on physical
conferences and tradeshows, while another 40 percent plans to increase
spending on physical events. What's more, 25 percent of those polled
plan to increase resources allocated to virtual events.
When asked which types of marketing environments technology marketers
have leveraged compared with those that respondents feel hold the most
marketing promise in 2010 and beyond, virtual business events stand out
as the only lead generation tool currently trending upward:
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Virtual Marketing Environments
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Leveraged to date
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Marketing promise in 2010 and beyond
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3D Virtual Worlds (i.e. SecondLife)
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5 percent
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5 percent
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Virtual Business Events (i.e. Unisfair)
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24 percent
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27 percent
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Web Meetings (i.e. WebEx)
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81 percent
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53 percent
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The study also found that a major obstacle for technology marketers is
the unqualified lead, with 16-30 percent of leads typically rejected as
unqualified, according to 33 percent of respondents. Nearly half cited
that those leads are considered unqualified because the lead doesn't
have the budget to purchase the product in the next twelve months (49
percent), the product is not a good fit for the lead (45 percent), or
contact information is incorrect (32 percent).
42 percent of marketers surveyed found interest informationâincluding
questions asked by prospectsâto be most critical in identifying the
"perfect lead." Demographic information like title and company size (31
percent), along with behavioral information (27 percent) followed
closely.
"This research proves that the economic climate over the past year has
made lead generation the unequivocal priority for technology marketers,"
said Hoang Vuong, CEO of Unisfair. "It also indicates that virtual
events are rapidly becoming mainstream thanks to their ability to help
marketers arm their sales counterparts with better-qualified and
intrinsically higher-value, sales-ready leads."
Other findings include:
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Respondents cited social media (74 percent), virtual events (40
percent) and mobile (34 percent) as the top three emerging channels
for lead generation in 2010 and beyond.
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Technology marketers are increasing spending on the following lead
generation tools: Website (69 percent); Email campaigns (63 percent);
physical conferences and tradeshows (40 percent); online advertising
(38 percent); paid Web search (33 percent); virtual business events
(25 percent); direct mail (17 percent); radio and TV advertising (3
percent).
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Technology marketers are decreasing spending on the following lead
generation tools: physical conferences and tradeshows (44 percent);
direct mail (32 percent); radio and TV advertising (28 percent);
online advertising (19 percent); paid web search (17 percent); virtual
events (11 percent); Email campaigns (5 percent); Website (1 percent).
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When leads need nurturing, marketers take the following actions:
assign a sales person to check in with them regularly (36 percent);
use marketing automation tools for lead nurturing (35 percent); depend
on reminders from a CRM system (15 percent). 14 percent do nothing at
all and often lose track of unqualified leads entirely.
"The advantage of a virtual environment, compared to traditional
physical events is that every interaction of each attendee can be
recorded and evaluated," said Traci Oziemblowsky, Director of Global
Events at Ariba, Inc. "For example, demographic information combined
with detailed insight into an attendee's virtual booth visits, chats
with booth staff, collateral downloaded and presentations viewed,
provide a level of lead qualification that is far superior to most other
marketing initiatives."
"The Future of Tech Marketing" survey respondents all represent
technology companies, including: B2B Software (42 percent); B2B Services
(25 percent); B2B Hardware (22 percent); B2C Software (4 percent); B2C
Services (4 percent); and B2C Hardware (3 percent).
For more information, visit www.unisfair.com.
About Unisfair
Unisfair provides virtual events and environments that deliver highly
measurable results for the world's most innovative enterprises. The
company's industry-leading platform enables companies like Ariba, CA,
IBM, Intuit, KPMG, Quest Software, and Novartis to implement a virtual
engagement strategy across the customer lifecycle.
Unisfair's virtual events are easy-to-use and offer a highly interactive
experience through speaking sessions, exhibition floors and networking
areas. By delivering comprehensive attendee data, Unisfair's virtual
events result in highly qualified leads and enhance demand generation,
community building and customer advocacy.
Backed by Sequoia Capital and Norwest Venture Partners, Unisfair is
headquartered in Silicon Valley and has led the virtual events space
since 2000. For more information, visit www.unisfair.com.

Traeger Communications
Lisa Tarter, 415-203-2462
ltarter@traegercommunications.com
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