Published: April 20, 2010
Allina Hospitals & Clinics Expands Interpretation Services to Include Video, Selects Industry Leader Language Access Network
COLUMBUS, Ohio - (BUSINESS WIRE) - Allina Hospitals & Clinics ("Allina" ) selected the Language Access
Network ("LAN" ) as its exclusive partner to provide 11 of its hospitals
video language interpretation services. Hoping to address its growing
need, Allina is integrating LAN into the language services program for
its Limited English Proficient and Deaf and Hard-of-Hearing patient
populations. These services will be delivered via LAN'S dedicated HIPAA
compliant high-speed broadband network and through its proprietary
remote video interpretation platform known as Marttitm.
Martti stands for My Accessible
Real Time
Trusted Interpreter.
"With LAN, we found a product and service that could address the
on-demand needs of our hospitals" said Tom Falkowski, Director of
Patient Access Strategies. He continued, "With over 11 hospitals
throughout the state, we needed a solution that could meet the needs of
the Deaf and Hard-of-Hearing populations in particular. As a company
owned by medical providers, LAN understood our needs immediately and
were able to provide a solution that exceeded our expectations."
"We are pleased to be partnering with Allina to provide best of breed
video interpretation via our proven Martti platform," said Andrew
Panos, COO of Language Access Network. "In a hospital environment, the
quality of the service is directly related to the sound and image
quality. We learned many years ago that traversing the public internet
with video led to quality degradation, patient dissatisfaction and
inhibited patient and provider communication. Missing frames can lead to
critical communication errors and LAN is the only service we are aware
of which has a dedicated broadband network to ensure our patients and
providers don't miss a thing."
About Allina Hospitals & Clinics
Allina Hospitals & Clinics is a not-for-profit system of hospitals,
clinics and other health care services, providing care throughout
Minnesota and western Wisconsin. Allina owns and operates 11 hospitals,
more than 90 clinics, and health care services, including home care,
hospice care, palliative care, oxygen and medical equipment, pharmacies
and emergency medical transportation.
More about Allina can be found online at allina.com
About Language Access Network, LLC
Language Access Network, LLC ("LAN" ) is a leader in providing remote
language interpretation services to the healthcare industry. Targeted
towards Limited English Proficient and Deaf and Hard-Of-Hearing patient
populations, LAN provides its rapidly growing client base (currently
over 65 medical facilities nationwide) with 24/7/365 access to the
highest quality & trained interpreters available via our centralized
video language centers. The Company provides clients with real-time
video and audio interpretation capabilities in over 170 languages that
help clients improve operations, enhance financial performance and build
trust relationships through clear communication.
More information is available at www.languageaccessnetwork.com

Language Access Network
Andy Panos, 614-355-0900 ext 907
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