Published: April 20, 2010
Vermont State Employees Credit Union Selects uMonitor's Suite of Solutions for Account Opening, Funding and Money Transfer
DALLAS - (BUSINESS WIRE) - uMonitor,
the innovative financial solutions provider for operational excellence
with member acquisition and retention, announced at the Open Solutions
2010 Client Conference & Solutions Expo that Vermont
State Employees Credit Union (VSECU) selected a suite of uMonitor
solutions. The $472 million credit union will leverage uMonitor's uOpen
& uFund and uTransfer®
solutions to meet its needs for on boarding a member effectively through
all channels while also offering them additional online services.
uOpen
& uFund, an account opening and funding solution
with an integrated switch kit, is implemented to automate the setup of
new accounts while also improving application completion rates,
regulatory compliance, back office efficiencies and customer
satisfaction. uTransfer,
a money transfer platform, will enable members to easily move money in a
highly secure online environment; this added convenience creates new
ways to engage members and generate ongoing transaction revenue. These
solutions integrate seamlessly with Open Solutions' comprehensive
Internet banking and cash management solution, e-Commerce Banker(TM)
(e-CB) and core data processing platform, DNA . The full-range of Web
banking solutions will help VSECU to better compete with financial
institutions of all sizes while improving service and convenience for
its existing members.
"The old credit union adage 'not for profit, but for service' has been a
pillar of Vermont State Employees Credit Union's philosophy since 1947,"
said Sara Pryce, business systems specialist at VSECU, "and implementing
innovative uMonitor solutions is one of the ways that we can continue to
enhance the services we offer our members. The combination of uMonitor's
and Open Solutions' services, provide us with a cohesive channel
strategy where our members can accomplish any banking transaction from
account opening to money transfers under a single sign on."
"In today's competitive banking environment, it is important that credit
union members are able to perform all their transactions, anywhere they
prefer," Dinesh Sheth, CEO at uMonitor, said. "Vermont State Employees
Credit Union caters to the entire state with seven branches, so offering
a fully functional, robust Web site-based virtual branch will be a
strong complement to their physical presence, adding convenience and
driving revenue. The credit union is very well positioned to compete
with financial institutions of all sizes while continuing to delight its
members."
About uMonitor (www.umonitor.com)
uMonitor offer a wide range of online solutions specifically designed to
help financial institutions provide the most up-to-date services. These
highly configurable and customizable solutions enable financial
institutions to increase profitability, generate revenue, improve
regulatory compliance, improve employee productivity while reducing
costs and delight customers. uMonitor solutions include New Account
Setup and Online Funding with Switch Kit, New Loan Application
Processing, Funds Transfer Service, Bill Presentment and Payment
Solutions, Premium Account Management Service, Advisor-Client
Relationship Management, and other services. The company's growth and
success were recognized by its inclusion on the Inc. 5000 list in 2008
and 2009.
For more information contact Gillian Smoot at gsmoot@umonitor.com,
call 901.757.1212 ext. 7115, or visit www.umonitor.com.

For uMonitor
Heather Sugg, 813-374-6362
or
Nneka Egwuatu,
678-781-7229
Copyright © 2012, Business Wire, Inc., All rights reserved.
Copyright © 2012, NewsBlaze,
Daily News