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Trend Micro Introduces Hosted Email Security 2.0

New hosted email security platform delivers daily protection to companies globally

Marlow, UK – March 16, 2010 – Trend Micro is today introducing Trend Micro™ Hosted Email Security, a new platform which offers mission-critical service standards.
Powered by Trend Micro’s Smart Protection Network, businesses will now benefit from real-time protection against e-mail borne threats without having to invest in additional IT resources.

“Email security is mission critical for our customers,” said James Walker, SMB product marketing manager, Trend Micro, EMEA. “Trend Micro’s new Hosted Email Security ensures customers receive 100 percent service uptime, effective spam blocking and zero email-based viruses. In addition, we’re including our leading anti-malware technology stopping malicious URLs embedded in emails.”

Trend Micro scans, filters and correlates more than 20 billion emails, Web sites and files every single day, and then leverages that data to rapidly identify and respond to emerging threats, and improve the existing response to known threats. The engine processing all this traffic across millions of customers, multiple products, and hosted and on-premise environments is the Smart Protection Network infrastructure.

“According to our email best practices benchmarking, adding-in hosted email security will typically reduce the time that IT staff must spend on email security maintenance by up to 75 percent (or more in some cases) versus continuing with on-premise email security only,” says messaging industry expert, Michael Osterman of Osterman Research.

Trend Micro Hosted Email Security 2.0 has been purpose built to be the number one choice in anti-spam and anti-malware. Trend Micro has included all the core engines that enabled Trend Micro’s previous version of its hosted email security solution – InterScan™ Messaging Hosted Security (IMHS) – to be voted the #1 top-rated email security solution when compared to products from other leading vendors, according to independent benchmarking company West Coast Labs. 

Grant Pearson, Director at de Le Cuona, said: “Email security is a critical concern for all businesses. Small businesses, in particular, often cannot invest in dedicated IT resources to manage security and managing email spam for example can be both difficult and costly. With Trend Micro’s new hosted email security small businesses can now benefit from a top-rated enterprise level email security solution.” He added: “We used to receive vast amounts of unsolicited emails and spam. Managing this spam placed a burden on both our time and resources and significantly slowed down business processes. Trend Micro's new hosted email security now detects and blocks unwanted messages, making it an invaluable email security solution for our business.”

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More about Trend Micro Hosted Email Security 2.0

o Purpose-built to be #1 for anti-spam and anti-malware

In independent benchmarking, West Coast Labs found that Trend Micro’s previous version of hosted email security – InterScan™ Messaging Hosted Security (IMHS) - was the #1 top-rated email security solution when compared to other leading vendors. Trend Micro has included all the core engines that enabled IMHS to achieve that rating into Trend Micro Hosted Email Security, and implemented additional technology to further improve increase spam blocking efficacy.

In a second set of independent benchmarking for stopping malware, NSS Labs tested a number of well-known endpoint security vendors in a real-world environment. Trend Micro again came out at #1, stopping up to 15 percent more malicious URLs and malware than the next two largest security vendors, and Trend Micro Hosted Email Security now includes this industry-leading anti-malware technology to stop malicious URLs embedded in email.

o Purpose-built for Mission Critical Quality of Service (QoS)

Trend Micro has made significant investments and proprietary revisions into its hosted security infrastructure and backend processes, which includes incurring a significant penalty with money due back to customers if Trend Micro does not meet service availability and uptime commitments. In addition, Trend Micro Hosted Email Security runs in data centers around the world that are certified to ensure mission critical quality of service and 100 percent data privacy.

Due to these investments and revisions, Trend Micro is now able to provide a new, significantly enhanced Service Level Agreement with the following provisions:

- 100 percent uptime with penalties that are up to 3 times stronger than other vendors –
- 99 percent or better spam blocking
- Zero email-based viruses.
- No more than three in one million emails incorrectly classified as spam
- No more than one minute of email delivery delays – no matter where you are in the world
- Support responsiveness within specified timeframes based on the severity of the incident.

About Trend Micro:
Trend Micro Incorporated, a global leader in Internet content security, focuses on securing the exchange of digital information for businesses and consumers. A pioneer and industry vanguard, Trend Micro is advancing integrated threat management technology to protect operational continuity, personal information, and property from malware, spam, data leaks and the newest Web threats. Visit TrendWatch at www.trendmicro.com/go/trendwatch to learn more about the latest threats. Trend Micro’s flexible solutions, available in multiple form factors, are supported 24/7 by threat intelligence experts around the globe. Many of these solutions are powered by the Trend Micro™ Smart Protection Network™ infrastructure, a next-generation cloud-client innovation that combines sophisticated cloud-based reputation technology, feedback loops, and the expertise of TrendLabsSM researchers to deliver real-time protection from emerging threats. A transnational company, with headquarters in Tokyo, Trend Micro’s trusted security solutions are sold through its business partners worldwide. Please visit www.trendmicro.com.