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JetBlue to Waive Change Fees and Fare Differences to Assist Customers Affected by Inclement Weather in the Northeast

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NEW YORK, March 13 /PRNewswire-FirstCall/ -- JetBlue Airways Corporation (Nasdaq: JBLU) will waive change fees and fare differences to allow customers booked to travel to, from or through New York metro airports (JFK, LaGuardia, Newark, Newburgh or White Plains) on Saturday, Mar. 13 to voluntarily rebook their travel through Thursday, March 18, 2010, due to the inclement weather currently impacting the region.

Customers may rebook their travel without change fee or fare difference by calling 800-JETBLUE (800-538-2583) anytime prior to the departure time of their originally scheduled flight.

All customers booked for travel to/from the Northeast are encouraged to check the status of their flight online at www.jetblue.com prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight via mobile.jetblue.com.

About JetBlue Airways

New York-based JetBlue Airways has created a new airline category based on value, service and style. In 2009, the carrier ranked "Highest in Customer Satisfaction Among Low-Cost Carriers in North America" by J.D. Power and Associates, a customer satisfaction recognition received for the fifth year in a row. Known for its award-winning service and free TV as much as its low fares, JetBlue is now pleased to offer customers Lots of Legroom and super-spacious Even More Legroom seats. JetBlue introduced complimentary in-flight e-mail and instant messaging services on aircraft "BetaBlue," a first among U.S. domestic airlines. JetBlue is also America's first and only airline to offer its own Customer Bill of Rights, with meaningful and specific compensation for customers inconvenienced by service disruptions within JetBlue's control. Visit www.jetblue.com/promise for details. JetBlue serves 60 cities with 600 daily flights. With JetBlue, all seats are assigned, all fares are one-way, and an overnight stay is never required. For information or reservations call 1-800-JET-BLUE (1-800-538-2583), TTY/TDD 1-800-336-5530 or visit www.jetblue.com.

SOURCE JetBlue Airways Corporation


 
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