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CBE Technologies Managed Services Improve Performance, Availability, and Responsiveness of Constituents' Systems and Networks at the Right Price...

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Many cities and towns are under significant pressure to provide increased information and critical services to their constituents at a time when municipal budgets are under siege and all expenditures need to deliver substantial results. CBE Technologies', working in partnership with its customers, has stepped up to the challenge by cutting the operational costs of providing every-day IT through its OneStop Managed Services platform.

The City of East Providence chose CBE Technologies because they were looking for a committed partner who could not only keep their systems up and running 7x24x365, but keep their costs down by proactively addressing issues before they become serious problems. Lori-Ann Fox, Director of Technology for the City of East Providence stated they were looking for "not just someone who could perform break/fix services for us, but someone who could assess our needs and requirements, provide the necessary services at a price we could afford and be committed to working with us to improve our system and network performance and availability today, tomorrow, next week, and five years from now."

Because CBE Technologies has been providing managed services for over a decade, their services and expertise are relied upon by many cities and towns all over New England. With a dedicated state and local government focus, CBE understands the unique challenges that many municipalities are faced with as they balance the need for increased service levels and uptime with tighter budgets.

"We are truly honored by Lori-Ann's trust in us, as we respect the responsibility we have in helping our clients automate, maintain and ensure the delivery of critical services. East Providence and the many other municipalities we support throughout New England expect us to help them drive down the day-to-day operational costs of supporting their IT computing environments through our OneStop, OneView, OnePrice approach and methodology. Our goal is to always improve IT results and contain the price of delivering a higher-level of service to our customers," stated George Mellor, President and CEO of CBE Technologies.

"CBE monitors our core IT systems and infrastructure, including switches, routers, and our main servers housed at the City Hall," Fox said. "Our Microsoft Exchange email server is very important because it's our primary electronic mode of communication with our constituents. In addition, the police department server has to be up 7x24x365 and that's always a challenge and tricky at times. What CBE Technologies managed services allow me to do is go home at the end of the day, and know that someone else is keeping an eye on our most important IT systems and links."

CBE Technologies, headquartered in Providence, RI offers a comprehensive suite of "OneStop, OneView, OnePrice" managed IT and telephony services, delivering top-quality skills and business understanding from design to implementation to support. It has sales and services offices in Andover, Massachusetts; Portsmouth, New Hampshire; Glastonbury, Connecticut; Portland, Maine; and Providence, Rhode Island.

ABOUT CBE TECHNOLOGIES

For over 20 years, CBE Technologies has served more than 3,500 customers across New England in the government, commercial, health care, and education market sectors. The company has pursued a careful growth strategy, always maintaining its focus on providing technology services that meet the unique needs of each customer. It is New England's largest independent IT services firm. For more information, visit www.cbetech.com. CBE is a portfolio company of Global Equity Capital, LLC, headquartered in Boulder, Colorado. For more information visit www.globalequitycap.com.

ABOUT THE CITY OF EAST PROVIDENCE

The City of East Providence is home to approximately 50,000 residents year round. The City of East Providence was the first settlement of Roger Williams, Rhode Islander's founder, in 1636. Since East Providence was founded, it has had three names and been in two states.

The City lies at a crossroad on water and on land, making it important for boat and train transportation in the past and automobile transportation today.

SOURCE CBE Technologies LLC