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Ephraim McDowell Regional Medical Center Implements ARBA Retail System's ARBAPRO Café as Their POS System

When Mark Fluty, Director of Dietary at Ephraim McDowell Regional Medical Center, needed a POS solution for his hospital cafeteria; he knew he needed POS software that would increase his retail revenues and speed throughput at the point of sale. Enhanced service and convenience for hospital employees and guests, and automated management of employee payroll deductions were also important factors in selecting a new system.

"Implementing ARBAPRO by ARBA Retail is a win-win," said Mark. "The hospital is making more money, and the employees and customers are happier with the service and convenience of Payroll Deductions." Automated management of payroll deductions saves valuable time at the register, and in the payroll department.

Payroll Deductions Increase Cafeteria Revenue While Reducing Work

Mark went on to say that "after implementing ARBAPRO with automated payroll deductions and employee badge scanning, cafeteria sales increased over 25% within the first year and a half. The system essentially paid for itself in the first 6 months." Providing this benefit and convenience to hospital employees through ARBAPRO POS has increased the average check amount, and accounting is very pleased with the fact that they would not have to manually enter payroll deduction charges due to the custom interface between ARBAPRO and the hospital payroll system.

Enhanced Service and Convenience for Hospital Employees and Guests

ARBA provides Touch Screen cash registers which are extremely fast and easy to use, with menu screen management and design customized to each cafeteria's unique needs. Says Mark, "The ARBA touch screen cash registers are so much faster than what we had before."

Easy Data Management and a Unified Corporate Appearance

The Gift Shop at Ephraim McDowell Regional Medical Center has been using ARBAPRO Gift, also by ARBA Retail Systems, as their POS Inventory Management system for many years. Using ARBAPRO as a single source POS Software and register solution in multiple retail areas has resulted in lower IT costs, one source for all data management, and the elegance of a unified corporate appearance for the medical center's retail areas.

About Ephraim McDowell Regional Medical Center

Located in Danville, Kentucky, Ephraim McDowell Regional Medical Center provides the highest quality comprehensive health care. For more information, visit emrmc.org

About ARBA Retail Systems

Headquartered in Naperville, Illinois, ARBA Retail Systems is a national provider of Point of Sale and Inventory Management systems to the healthcare and retail industries. For more information, visit www.arbapro.com.

ARBA Retail Systems
Kathy De la Torre
630-620-8566