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U.S. News & World Report/National Committee for Quality Assurance Ranks Great Lakes Health Plan among "America's Best Health Insurance Plans" for 2009-10

Each year, NCQA and U.S. News & World Report publish "America's Best Health Insurance Plans," which ranks the nation's commercial, Medicare and Medicaid health plans based on access to care, overall member satisfaction, prevention, treatment and overall quality score. NCQA is a private, nonprofit organization dedicated to improving health care quality.

"Great Lakes Health Plan's standing among the nation's best Medicaid health plans reflects our commitment to constantly improve and enhance the services we provide our members every day," said David Livingston, GLHP president. "In addition, GLHP received the NCQA's highest rating of 'Excellent' earlier this year. We are proud of the health care providers throughout Michigan who deliver such quality care and are honored to serve in a state with such highly recognized Medicaid plans."

The 2009-2010 "America's Best Health Insurance Plans" survey also recognized three other Michigan Medicaid plans in the Top 20. The results are published online at http://health.usnews.com/sections/health/health-plans/index.html and will be featured in the December 2009 issue of U.S. News & World Report.

About the study

This collaborative study ranked the nation's commercial, Medicare and Medicaid health plans based on access to care (member's ability to get needed care, quickly contact health plan customer service), overall member satisfaction, prevention services (health screenings, prenatal care, childhood and adolescent immunizations, avoiding antibiotic overuse and well-child visits), treatment (how well the plan takes care of ongoing health problems), and overall quality score (a combination of the scores from the four main categories above and NCQA accreditation). "America's Best Health Insurance Plans" is a trademark of U.S. News & World Report.

About Great Lakes Health Plan

Great Lakes Health Plan (GLHP) serves 204,000 people for Michigan Medicaid in 25 counties, including: Allegan, Berrien, Branch, Cass, Calhoun, Hillsdale, Huron, Jackson, Kalamazoo, Kent, Lenawee, Livingston, Macomb, Monroe, Muskegon, Oakland, Oceana, Ottawa, Saginaw, Sanilac, St. Clair, St. Joseph, Tuscola, Van Buren, and Wayne. The health plan is a unit of AmeriChoice, the public sector health care business of UnitedHealth Group (NYSE: UNH). UnitedHealth Group is a diversified Fortune 50 health and well-being company. AmeriChoice serves 2.7 million people in government-sponsored health care programs in more than 20 states and the District of Columbia. For more information, visit www.americhoice.com.

AmeriChoice
Jeff Smith, 952-931-5685
jeff.smith@uhc.com