Published: November 20, 2009
ADT Introduces NaviView, Offering Retailers Improved Store Intelligence with Advanced Video Integration Capabilities in a Single Viewer Application to Help Control Internal Theft
ADT
Security Services today introduced NaviView, an integrated video
analytics tool tied to the Sensormatic Analytics NaviStor Point of Sale
(POS) solution, which will be available in early spring. Integrating
video with POS transaction monitoring helps reduce the investigative
timeline associated with internal theft by leveraging the power of
statistically based exception reporting and digital video. Exception
reporting includes a video component to speed up resolution of
investigations and digital video obtains smart data triggers that help
find the exception video faster while minimizing transmission of video
over corporate networks.
Sensormatic
Analytics provides comprehensive store business intelligence across
multiple data sets including integration with video surveillance to help
retailers improve store operations and meet their profit margin goals.
Designed to integrate video events with NaviStor exception reporting,
NaviView is a web based application for the Intellex Digital Video
Recorder (DVR) to provide greater visibility to transaction details
side-by-side with video clips, in a single viewer application. With the
flexibility to schedule and upload selected video clips, NaviView
streamlines the review process to enable retailers with store bandwidth
challenges to gain access to video clips which were previously
unavailable due to IT network restrictions. Also the ability to retrieve
corresponding video clips streamlines the investigative process and
improves validation of the investigator's suspicions around questionable
transactions.
According to the 2009 Global Retail Theft Barometer, retailers worldwide
lost more than $114 billion from shrink and inefficiencies, with over
$40 billion resulting from employee theft. To help retailers address
this significant form of loss NaviView communicates directly with the
Intellex DVR, allowing loss prevention, asset protection and operations
staff to pull video from the DVR without requiring a separate video
retrieval program.
Better managing and organizing POS surveillance video linked with POS
Key Performance Indicators can provide potential benefits in the
investigative process, according to Tim Bartkowiak, director of loss
prevention and security for Spartan Stores, a combined grocery
retailer-wholesaler based in Grand Rapids, Michigan. "Having an
application that gives us the ability to do that would enhance our
business intelligence efforts as we strive to be as efficient and as
effective as possible," he said.
NaviView offers retailers three options for video retrievals which are
used for investigating transactions. Firstly, the "Inbox" contains
transactions requested by the user for immediate viewing. Secondly, the
"Scheduled" folder contains transactions that are scheduled to be
downloaded during off peak hours to preserve bandwidth on the store's
network. Scheduling video downloads also helps to avoid traffic backup
on DVR servers. Thirdly, the "Archived" folder contains transactions the
user wants to save for later review, and more importantly, cannot be
altered to protect the integrity of the transaction video to aid in
prosecuting criminal activity.
Another feature is the ability to retrieve additional video before and
after the actual transaction, selected by number of minutes, which may
be useful in identifying possible crimes such as sweethearting.
Previously investigators had to run another application and sift through
significant amounts of video footage to find the desired video clip in
order to view what occurred before and after a transaction.
NaviView is part of the feature-rich NaviStor POS exception based
reporting system. NaviStor is the flagship product of the Sensormatic
business intelligence solution suite that helps retailers collect data
on Key Performance Indicators (KPIs) across the store, district, region
and chain. Retailers can use that information to make operational
improvements to limit losses and increase productivity.
This new software application strengthens ADT's already robust product
offerings by integrating business intelligence with in-store investments
in solutions such as EAS and video
surveillance, said Jeff Bean, vice president, Retail Sales and
Operations for ADT.
"With NaviView, we are introducing new features and capabilities our
customers have requested, including their need for integrated and
intelligent solutions that are flexible and intuitive while saving
valuable investigative time and improving transaction data accuracy,"
said Bean. "These enhancements will help retailers realize their
ultimate goal of controlling internal theft and enhancing profitability
with a more precise exception reporting tool for POS monitoring."
About ADT Security Services
ADT Security Services, a unit of Tyco International, is the largest
provider of electronic security services to more than seven million
commercial, government and residential customers worldwide. ADT's total
security solutions include intrusion, fire protection, closed circuit
television, access control, critical condition monitoring, electronic
article surveillance, radio frequency identification (RFID) and
integrated systems. ADT's Web site address is http://www.adt.com.
About the Sensormatic Retail Solutions Portfolio
The industry-leading Sensormatic retail solutions portfolio offers vital
loss prevention and operational improvement technologies and solutions.
Backed by more than 1,500 patents, the Sensormatic solutions portfolio
is sold through ADT and Tyco partners around the world. From the front
of the store through the entire retail supply chain, Sensormatic
solutions help keep losses lower - and profits higher. Today, over 80
percent of world's top 200 retailers that use EAS rely on Sensormatic
solutions, which include EAS, source-tagging, data analytics and
in-store, item-level intelligence applications. Sensormatic
forward-thinking solutions also include dual EAS-RFID technology that
provides item-level security and visibility in an ever changing retail
environment. For more information, please visit http://www.sensormatic.com.
ADT Security Services
Ann Lindstrom
(561) 988-3258
alindstrom@adt.com
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