Saveology.com Presenting on Target Complex Integrations in Your Contact Center at Dreamforce 2009

      

"Through integrating Saveology.com with key components of Salesforce CRM and SaaS integration," said Sara Satchel, Director of Call Center Technology and Salesforce Implementation, Saveology.com, "the resulting sales process and order entry tool to became a singularly integrated solution. When deployed, contact center agents maximize their effectiveness with each customer by driving additional revenue while reducing overall cost."

Saveology.com Session Agenda at Dreamforce 2009

Title: Complex Integration In Your Contact Center
Date: Wednesday, November 18, 2009 at 2:15 p.m. - 3:15 p.m.
Location: Moscone North Room 130
Service excellence depends on bringing together your existing IT investments (things like CTI and mission-critical business applications) to create one unified agent experience. In this session, we'll walk you through a live demo using Force.com code (Apex) and Force.com pages (Visualforce) to create a unified agent desktop, followed by some real-life customer examples.
Speakers: Emily Kranz, Listingbook; Stuart Bernstein, Salesforce.com; Sara Satchel, Saveology.com

Expo: SupportSquad technical support service
Date: November 17 - 20, 2009
Location: Booth #1311

Saveology.com will also debut its SupportSquad technical support service as an exhibitor at Dreamforce 2009 in booth #1311. The Dreamforce Global Gathering event focuses on inspiring customer, partner and developer success with the Sales Cloud, the Service Cloud and the Custom Cloud. Over 12,000 attendees are expected to participate in more than 300 sessions and engage with more than 200 partner sponsors. Attendees will learn how to maximize their current investments and explore new offerings across Salesforce CRM applications, the Force.com platform, the AppExchange and more.

About Saveology.com

Saveology.com is a leading comparison shopping destination focused on a vast array of home services including cable, satellite television, Internet, telecommunications, home security and warranties, moving services and various financial products. Our mission, through utilization of the Saveology.com platform and search engine, is to empower consumers to lower their cost of living by quickly comparing offers and allowing for the seamless purchase and service installation of a broad range of nationally recognized brands. Visit www.Saveology.com to learn more.

Saveology.com
Tamar Burton, 954-657-9611
tburton@Saveology.com