DOD's Washington Headquarters Services Selects Catapult Technology for $27 Million e-Business Enhancement Project

BETHESDA, Md., Nov. 5 /PRNewswire/ -- Catapult Technology, Ltd. (Catapult), a leading Information Technology (IT) contractor to the federal government, has been selected by the Department of Defense's Washington Headquarters Services (WHS) for a 30-month, $27 million e-Business enhancement and management project. This contract award ranks Catapult as the company with the highest award value through the Streamlined Technology Acquisition Resources for Services (STARS) government wide acquisition contract (GWAC).

Catapult was selected for this project based in part on past work for the Department of Defense (DOD) and the company's solid reputation for providing outstanding customers service. Not only is it recognition that Catapult's process-based work is successful, the new contract underscores Catapult's approach to engaging its customers, resulting in a better work product.

"The Washington Headquarters Services ensures that the National Capital Area's DOD facilities run smoothly, which in turn means the safety and security of our citizens is protected," said Randy J. Slager, CEO, Chairman, and founder of Catapult. "We're excited and honored to oversee this project."

The specific objective of this contract is to obtain a full range of e-Business systems enhancements, administration, implementation, operations and maintenance, database and web administration services in support of WHS. These general areas of performance are divided into six specific functional areas, outlined below:

Program and Project Management. Provide effective and qualified empowered management to make timely recommendations and decisions; engage company resources to successfully resolve issues; provide effective management to ensure customer and mission support is responsive, efficient, and transparent to users; provide effective and proactive communication and coordination with internal and external business partners in order to ensure clear performance accountability and successful mission accomplishment; keep the Government proactively informed of significant issues and concerns; provide effective project management utilizing best practices from the Project Management Institute (PMI) Methodology and the Government Project Management (PM) Methodology; and maintain a Master Project Plan of all work related to this contract.

e-Business Systems Administration. Coordinate with Enterprise Services to provide effective and timely escalation and resolution support of e-Business related incidents and requests using the current WHS Incident and Change Management System to track and address reported incidents and requests related to e-Business systems; use the Government's Configuration Management processes and tools to track and manage changes of configuration items (CIs) as part of e-Business systems; provide e-Business systems administration support to include user account management and support to the customers, and work with the Enterprise Services to provide a common infrastructure and platform approach for user access; be responsible for maintaining the availability, accessibility, performance and integrity of all e-Business systems listed in the Environment Document; and provide a range of customer support, certification and systems management functions for all e-Business systems.

Enterprise Architecture Support. Design, implement, and maintain the enterprise architecture (EA) in accordance with DOD Architecture Framework (DoDAF) and Federal Enterprise Architecture (FEA), including providing support to the EA and Information Assurance to develop and define the as-is architecture, to-be architecture, transition plan and management plan, utilizing the EA architecture tool provided by the Government; conduct interviews with stakeholders to collect artifacts for defining the as-is architecture; and provide a range of reports and documentation.

e-Business Continuity of Operations Plan (COOP) and Disaster Recovery Support. Provide qualified resources to perform continuity of operations and disaster recovery support for e-Business systems; develop, maintain, and implement e-Business systems COOP, disaster recovery plans, and other contingency plans; perform system recovery on ten percent (10%) of e-Business systems monthly in accordance with government processes and procedures; perform failover testing on ten percent (10%) of Mission Essential/Support designated e-Business systems monthly in accordance with Government processes and procedures; maintain Mission Essential/Support designated e-Business systems in COOP readiness status for both source and target systems at all times; and provide e-Business support for all COOP activities.

e-Business Systems Training Services. Provide initial and refresher classroom training, training materials, and user guides to authorized applications users; provide desk-side training to executives; provide train-the-trainer services to customer functional representatives; maintain training course and all materials up-to-date utilizing government provided help desk trend analysis information; provide transition training to all users prior to new releases of applications; and use Government provided help desk trend analysis results to assess training needs.

Maximo 6.2 Support. Perform reconfiguration of Maximo 6.2, a database-driven asset and service management system; perform training in order to familiarize Government users with the full functionality of Maximo 6.2; test reconfiguration prior to implementation in production, using a government-provided lab/test environment; provide the source code for any programming performed to customize the software for the Government; install Government accepted hardware, software and configurations on the WHS local area network (LAN); and support the Maximo Mobile Technology Program as implemented within WHS/DFD, including training, trouble call resolution, account creation, password changes, interface with third party vendors (Syclo, Maximo, etc.), documentation, asset management, expansion of the Mobile program throughout the DFD organization, programming support and various other system administrative procedures needed for the Mobile Technology Program like release deployment, future upgrades and general software operational and maintenance functions to ensure the software is operational at all times.

In November 2008, Catapult announced that it had won a five-year, $2.6 million contract for WHS, Administration and Program Support Directorate (APSD), Boards and Commission division installing, configuring, modifying, migrating and implementing the Microsoft® SharePoint 2007 platform and providing services to satisfy the APSD's objective of delivering a collaborative working environment that supports the current and future boards and commissions committees and task force.

About Catapult Technology

Catapult Technology, Ltd. is a leading IT government contracting firm that provides Technology and Management Solutions, Enterprise Systems, and Information Management Services to the federal government. Catapult is focused on quality service delivery and has been independently certified as a Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) Level 3 company and is also ISO 9001:2000 registered. The company was awarded the Government Contracting Firm of the Year by the Tech Council of Maryland in 2009, shared the Best in IT Infrastructure Award by the Outsourcing Center with General Services Administration (GSA) in 2009, and was ranked 21(st) on the federal government's Top 100 Government wide Acquisition Contractors (GWAC) list in 2008. Catapult was founded in 1996 and is headquartered in Bethesda, Maryland. Go to www.catapulttechnology.com for more information.

    CONTACT:  Eric Brahney
              240-482-2142
              eric.brahney@catapulttechnology.com

SOURCE Catapult Technology, Ltd.

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