Published:
Heartland Expects its Merchants to Contact VeriFone for Direct Support
SAN JOSE, Calif. - (BUSINESS WIRE) - Heartland Payment Systems (NYSE: HPY) has filed a court briefing in the
Superior Court of New Jersey saying it now expects its merchants using
VeriFone systems to contact VeriFone directly for support.
Specifically, Heartland wrote:
"VeriFone is critical in serving existing customers and
troubleshooting for problems with the POS terminals and credit card
processing. Heartland provides troubleshooting and systems integration
support for its merchants, which requires assistance from VeriFone. If
Heartland were to be cut from any support, its customers would be forced
to reach out directly to VeriFone, which would result in a reduction of
service to the customers and an erosion of Heartland's relationships
with those customers."
Heartland merchants from coast to coast are contacting VeriFone for free
continuous support. VeriFone has informed Heartland that it will cease
support of VeriFone systems connected to the Heartland network at end of
day, December 31, 2009.
Douglas G. Bergeron, CEO of VeriFone, said:
"We encourage ISO agents everywhere to reach out to merchants on the
Heartland network and assist them in registering with VeriFone for free
support. Merchants need to rely on VeriFone for continuous support of
their operating system, runtime libraries, and in most cases their
payment application."
VeriFone estimates that approximately 75% of Heartland merchants depend
on VeriFone for their payment processing technology.
To register online, go to http://heartland.verifone.com.
To register by phone, call 1-888-887-8199.
About VeriFone Holdings, Inc. (www.verifone.com)
VeriFone Holdings, Inc. ("VeriFone" ) (NYSE: PAY) is the global leader in
secure electronic payment solutions. VeriFone provides expertise,
solutions and services that add value to the point of sale with
merchant-operated, consumer-facing and self-service payment systems for
the financial, retail, hospitality, petroleum, government and healthcare
vertical markets. VeriFone solutions are designed to meet the needs of
merchants, processors and acquirers in developed and emerging economies
worldwide.
Safe Harbor Statement under the Private Securities Litigation Reform Act
of 1995 for VeriFone Holdings, Inc.
This press release includes certain forward-looking statements related
to VeriFone Holdings, Inc. within the meaning of the Private Securities
Litigation Reform Act of 1995. These statements are based on VeriFone
management's current expectations or beliefs and are subject to
uncertainty and changes in circumstances. Actual results may vary
materially from those expressed or implied by the forward-looking
statements herein due to changes in economic, business, competitive,
technological and/or regulatory factors, and other risks and
uncertainties affecting the operation of the business of VeriFone
Holdings, Inc. These risks and uncertainties include: the ability of
VeriFone to successfully support Heartland Merchants, our ability to
protect against fraud, the status of our relationship with and condition
of third parties upon whom we rely in the conduct of our business, our
dependence on a limited number of customers, uncertainties related to
the conduct of our business internationally, our dependence on a limited
number of key employees, short product cycles, rapidly changing
technologies and maintaining competitive leadership position with
respect to our payment solution offerings. For a further list and
description of such risks and uncertainties, see our filings with the
Securities and Exchange Commission, including our annual report on Form
10-K and our quarterly reports on Form 10-Q. VeriFone is under no
obligation to, and expressly disclaims any obligation to, update or
alter its forward-looking statements, whether as a result of new
information, future events, changes in assumptions or otherwise.
VeriFone Media Relations
Editorial Contact:
Pete Bartolik,
508-283-4112
pete_bartolik@verifone.com
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