Published:
Ensemble Travel Group Names Access America Travel Insurance Partner of the Year
RICHMOND, Va. - (BUSINESS WIRE) - Access America, the U.S. travel insurance brand of Mondial Assistance,
has been named "Business Services/Insurance Partner of the Year" by
Ensemble Travel Group. Ensemble members in the U.S.
recognized outstanding supplier performance in 11 different awards
categories during its 2009 international conference held at the Fairmont
Banff Springs in Canada.
The 2009 Ensemble Travel Group U.S. Preferred Supplier Awards were based
on the results of an online survey taken of members in August. In most
of the categories, members based their selections on three key
performance areas: quality of customer service (timeliness and accuracy
of communications and documentation, ease of the booking process, and
overall problem solving), level of agency support (local sales rep,
co-op funds, group support, marketing guidance, product training, and
commitment to agency sales channel), and client satisfaction (product
delivery, fulfillment of client expectations, and repeat bookings).
"We truly appreciate the recognition that Ensemble Travel Group members
have given us in naming Access America their Travel Insurance Partner of
the Year," said Jason Rice, Vice President of Sales at Mondial
Assistance USA. "We value our relationship with Ensemble and we look
forward to continuing to provide service, assistance and peace of mind
to their traveling clientele."
About Access America
Access America is the consumer travel insurance brand of World Access
Service Corp, a Mondial Assistance company. Access America travel
insurance* and assistance products are purchased by millions of
travelers each year, through leading travel suppliers including resorts,
airlines, travel agents and through our website at AccessAmerica.com.
Mondial Assistance is a global leader in specialty insurance and
emergency assistance services. Four percent of the world's population or
about 250 million people are served by Mondial Assistance businesses
around the globe. In the United States, Mondial Assistance is a brand
name of World Access Service Corp. As one of 29 business units, the U.S.
operation serves major travel suppliers, health insurers, credit card,
and entertainment companies with insurance products, international
travel assistance, and concierge services. Mondial Assistance is part of
the Allianz (NYSE:AZ) group of companies. For more information please
visit: www.mondialUSA.com.
*Insurance coverage is underwritten by BCS Insurance Company, rated "A-"
(Excellent) by A.M. Best Co., under BCS Form No. 52.201 or 52.401.
Access America is a brand of World Access Service Corp., a company of
Mondial Assistance. World Access Service Corp. is the producer and
administrator of this plan.
Access America
Daniel Durazo, 804-673-7175
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