Published:
New Person-to-Person Payment Service from Fiserv Enables Consumers to Send Money to Anyone through Their Financial Institution
BROOKFIELD, Wis. - (BUSINESS WIRE) - BAI RDC Booth #417 - Fiserv,
Inc. (NASDAQ: FISV), the leading global provider of financial
services technology solutions, today announced plans for a new personal
payments service that will enable individuals to quickly and easily send
or receive money person-to-person using their existing online banking
relationship. The service will be made available to the more than 3,100
financial institutions in the Fiserv online payment network, linking
users with their friends, family, neighbors and colleagues.
"Consumers are showing an increasing preference for managing their
finances online, and it is natural for them to turn to their trusted
financial institution for any payment service, whether it is a bill
payment or a personal payment," said Erich Litch, senior vice president
and general manager, Consumer Services, Fiserv. "The personal payments
service from Fiserv enables banks and credit unions to deliver an
innovative online financial management tool, providing users with the
convenient capability to pay anyone and deepening their relationship
with the institution."
When launched, consumers will be able to use the personal payments
service through their participating financial institution, eliminating
the need to share account information with a third party and resulting
in both improved security and greater convenience.
Using an e-mail address or mobile phone number, consumers will be able
to send money to anyone they know, whether it is to repay a friend for
concert tickets or dinner, contribute to a fundraiser, pay team dues,
pay allowances or even pay the babysitter. Payments will be deposited
directly into the recipient's account and confirmation of payment will
be sent to the recipient's e-mail address or mobile number. Payments
will be securely processed through Fiserv's industry leading online
payment network, leveraging the FraudNetTM automated fraud
detection system to detect and prevent fraudulent transactions.
This new service will be made available initially to Fiserv clients
using the CheckFree RXPSM online
bill payment platform during the first half of 2010, with other
financial institutions able to connect to the personal payments network
through web services after the initial launch of the service.
Demand for Personal Payments is Substantial, According to Fiserv
Survey
Consumers make approximately nine billion personal payments each year,
and the majority of these payments are currently made with cash and
checks.
"P2P payments include repaying other consumers, moving funds between
accounts at different banks, supporting family members, and paying for
informal purchases or services rendered," said Andy Schmidt, research
director, Global Payments, at industry analyst firm TowerGroup.
"Consumers need simple, low-cost, and convenient alternatives to checks
with flexible funds accessibility."
A survey of 1022 U.S. consumers conducted by Fiserv in June 2009 found
significant interest in personal payments, with 70 percent of those
surveyed expressing interest in such a service. Three out of four
respondents would prefer a service offered by their financial
institution, and 83 percent of respondents say it's important for money
to be deposited directly into a recipient's bank account, as opposed to
other methods.
Consumers who said they would use a personal payments service cited a
variety of potential uses including: send money to someone (88 percent),
make a donation to charity (53 percent), request money from someone (43
percent) or collect or contribute to a group gift (40 percent).
Consumers who said they would use the service estimated they would do so
an average of three times per month, and the top benefits would be
eliminating the hassle of cash or checks (80 percent) and greater
convenience (77 percent).
"Personal payment services have appeal for consumers who are seeking
quick and seamless financial management tools," said Litch of Fiserv.
"Financial institutions that offer the personal payments service from
Fiserv will have another offering to boost satisfaction and loyalty
among their users, and could attract new consumers to their institution
as well."
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is the leading global provider of
information management and electronic commerce systems for the financial
services industry, driving innovation that transforms experiences for
financial institutions and their customers. Ranked No. 1 on the FinTech
100 survey of top technology partners to the financial services
industry, Fiserv celebrates its 25th year in 2009. For more
information, visit www.fiserv.com.
(FISV-G)
Media Relations:
Ann S. Cave
Senior Public Relations
Manager
Electronic Banking Services
Fiserv, Inc.
770-539-1849
ann.cave@fiserv.com
or
Additional
Media Contact:
Lori Stafford-Thomas
Assistant Vice
President
Corporate Communications
Fiserv, Inc.
262-909-2300
lori.stafford@fiserv.com
Copyright © 2009, Business Wire, Inc., All rights reserved.
Copyright © 2009, NewsBlaze,
Daily News
Tags: Business wire, massachusetts, wisconsin, High Tech, Internet, Software, Medical, Consulting, Accounting and other Professional Services, Banking and Finance, Wal Mart, Sears, Nordstrom and other Retail