Published: September 18, 2009
CDC Global Services Plans To Expand Business Process Outsourcing Operations in India
MUMBAI, India - (BUSINESS WIRE) - CDC Global Services, a wholly-owned subsidiary of CDC Corporation
(NASDAQ: CHINA) and a provider of IT and IT-enabled services and
consulting, announced today, at a press conference held in the Trident
Hotel in Mumbai, the planned expansion
of its business process outsourcing (BPO) operations during the third
quarter that includes the opening of two new offices located in Mumbai
and Pune, India and the addition of 450 more seats.
CDC Global Services started its BPO operations late in the first quarter
of 2009 with 50 seats at two offices located in Mumbai and Pune, India,
where it was already operating its IT outsourcing operations. With this
expansion, there is expected to be nearly 500 seats in two offices in
Mumbai and three offices in Pune, India. With the addition of 10 new BPO
contracts in the third quarter of 2009 and a robust sales pipeline, CDC
Global Services intends to continue ramping up its resources and plans
to have a total of more than 2,000 seats in its India BPO operations by
the end of this year. CDC Global Services also plans future expansion in
its BPO operations that may include China, Vietnam, Sri Lanka and other
emerging geographic markets in Africa.
CDC Global Services offers IT outsourcing services in India and China
that includes onsite and remote IT support/help desk, IT infrastructure
planning, custom/offshore application development, network management
and administration and application maintenance and support. Its new BPO
business offers a wide range of services including back office financial
and accounting support, HR and front office activities like outbound
marketing and call center support. Other processes, which may be
customized to meet a customer's specific needs, such as Search Engine
Optimization (SEO) and health-care related document retrieval, have also
been successfully deployed. Current clients include enterprises from
Asia/Pacific, the U.S., and Europe operating in industries such as
Healthcare, Security, Telecom, Banking, Financial Services and Insurance.
"We are very pleased to announce the planned expansion of our BPO
operations which indicates our confidence in the success we have seen in
this business since its launch in the first quarter of 2009," said Rajan
Vaz, managing director of CDC Global Services. "This planned expansion
also reflects the increasing demand we are seeing from enterprises
seeking BPO for flexibility, cost savings and the desire to focus on
their core competencies on their business. In addition, we are finding
growing success selling both our BPO and ITO services to CDC Software's
customer base. Since CDC Software has more than 6,000 customers, we
expect this cross-selling strategy to have a positive impact on our
future sales."
About CDC Global Services
CDC Global Services provides IT consulting services, including
platform-specific services for Microsoft and SAP, as well as project
management, staff augmentation, managed-help desk solutions and a full
range of business process outsourcing offerings. It can also provide
hardware for data collection and RFID, through partnerships with some of
the industry's most reputable vendors. CDC Global Services embraces a
customer-first approach being able to draw upon a wide range of expert
resources to address each customer's unique business needs, while
keeping their best interest as a top priority. CDC Global Services
customers benefit from streamlined vendor management and the ability to
control project costs, while being able to access the right IT resources
through a singular point of contact. For more information, please visit www.cdcglobalservices.com.
About CDC Corporation
The CDC family of companies includes CDC Software focused on enterprise
software applications and services, CDC Global Services focused on IT
consulting services, outsourced application development and IT staffing,
CDC Games focused on online games, and China.com focused on portals for
the greater China markets. For more information about CDC Corporation
(NASDAQ: CHINA), please visit www.cdccorporation.net.
Cautionary Note Regarding Forward-Looking Statements
This press release includes "forward-looking statements" within the
meaning of the United States Private Securities Litigation Reform Act of
1995, including statements relating to our beliefs about CDC Global
Services, our expectations regarding the expansion of our BPO business
and the possible scope and geographic reach thereof, our expectations
and beliefs regarding the growth trends for BPO services, our beliefs
regarding our ability to expand operations now and in the future, and
our beliefs regarding customer demand for BPO services and the reasons
therefor. These statements are based on management's current
expectations and are subject to risks and uncertainties and changes in
circumstances. There are important factors that could cause actual
results to differ materially from those anticipated in the forward
looking statements including, the ability of CDC Global Services to
address the business services requirements of the market, demand for and
market acceptance of CDC Global Services BPO operations, and the ability
of CDC Global Services to expand. Further information on risks or other
factors that could cause results to differ is detailed in filings or
submissions with the United States Securities and Exchange Commission
made by CDC Corporation in its Annual Report on Form 20-F for the year
ended December 31, 2008 filed with the Securities and Exchange
Commission on June 30, 2009 . All forward-looking statements included in
this press release are based upon information available to management as
of the date of the press release, and you are cautioned not to place
undue reliance on any forward looking statements which speak only as of
the date of this press release. The company assumes no obligation to
update or alter the forward looking statements whether as a result of
new information, future events or otherwise
CDC Corporation
Monish Bahl, 678-259-8510
mbahl@cdcsoftware.com
or
Lorretta
Gasper, 678-259-8632
lgasper@cdcsoftware.com
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