Published: September 09, 2009
Wells Fargo ExpressSend Remittance Service Now Available Online
SAN FRANCISCO - (BUSINESS WIRE) - Wells Fargo & Company (NYSE:WFC) has expanded its ExpressSend remittance
service to the online channel. Wells Fargo customers are now able to
send an ExpressSend remittance transaction through WellsFargo.com -
making it possible for customers to initiate remittance transactions
24-hours a day, 7-days a week.
Wells Fargo offers international remittance products to the top seven
countries from the U.S. - Mexico, El Salvador, Guatemala, India, the
Philippines, Vietnam, and China. According to Javelin Strategy &
Research, 77 percent of online Asians and Hispanics actively bank
online.
"Many of our remittance customers are online banking customers, and
prefer the flexibility and convenience of conducting their financial
transactions at WellsFargo.com," said Daniel Ayala, head of Wells Fargo
Global Remittance Services. "This new service helps fill that strong
customer desire for anytime, anywhere banking."
ExpressSend Online Features
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Among top banking institutions with proprietary remittances services,
Wells Fargo offers one of the largest country distribution for account
deposit and cash pick up of remittances in overseas locations.
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Wells Fargo ExpresssSend includes e-mail notification and a detailed
"Alert" in their online session.
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Customers will be able to see all of their valid, open ExpressSend
Service agreements and up to 18 months of remittance transaction
history.
ExpressSend Service
Wells Fargo remittance products are economical, convenient and
dependable. Customers can send money directly to their beneficiary for
one low transfer fee. Customers may also qualify for fee discounts based
on their account relationship with Wells Fargo.
"Wells Fargo's remittance products are offered as value-added products
to help us build relationships with our customers," said Ayala. "Wells
Fargo is focused more on building relationships, and less on transaction
fees â like some of the more traditional wire transfer services."
Wells Fargo ExpressSend customers can send funds to their beneficiaries
in most countries through their choice of four options - account to
account, account to cash, cash to cash, or cash to account.
Wells Fargo provides multiple channels for transferring money, including
by phone (800-556-0605 or 1-800-TO-WELLS), in store and online.
"Customers can rest assured that their experience will be consistent
among all channels - including In-Store, Phone Bank and Online," added
Ayala.
About Wells Fargo
Wells Fargo & Company is a diversified financial services company with
$1.3 trillion in assets, providing banking, insurance, investments,
mortgage and consumer finance through more than 10,000 stores and 12,000
ATMs and the internet (wellsfargo.com) across North America and
internationally.
Wells Fargo & Company
Media
Lisa Westermann,
415-222-6236
Lisa.b.westermann@wellsfargo.com
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