Published:
MOC1 Solutions & MyDealerLot Announce Integrated Wireless Service Advisor with RFID Technology
ROSWELL, Ga. - (BUSINESS WIRE) - MOC1 Solutions and MyDealerLot announce the release of an integrated
solution for the service drive which combines MyDealerLot's innovative
automated RFID customer recognition technology (Service Drive Concierge
- 'SDC') with MOC1 Solutions Wireless Service AdvisorTM.
The integrated solution allows customer vehicles to be instantly
associated to MyDealerLot's passive RFID tag allowing automated customer
recognition and messaging to staff and customers. MOC1's Wireless
Service Advisor enables a mobile check-in of the customer and automated
retrieval of the repair order for faster customer processing.
"SDC has always been about the very simple concept of knowing the exact
moment a service customer pulls into the service drive. This automated
customer arrival capture can enable numerous processes such as the
automated retrieval of the repair order using MOC1 Solution's innovative
tablet solution for mobile check-in," said MyDealerLot Founder and
President George Cresto.
Dave Waco, President of MOC1 Solutions agrees; "The integration of
MyDealerLot's RFID technology with our Wireless Service AdvisorTM
Solution truly takes customer service to an entirely new level. Service
customers enjoy the personal touch and appreciate the prompt and
accurate process that the technologies deploy."
About MyDealerLot
MyDealerLot provides innovative Inventory Management and Service Drive
Management solutions using RFID / RTLS technologies specifically
developed for the unique needs of the automotive market. MyDealerLot's
Service Drive Concierge provides automated customer welcoming, process
tracking, and messaging enabling greater efficiency and client
interaction personalization.
In April 2009, MyDealerLot received a finalist award in Automotive
News's 2009 PACE award for innovation in automotive. Visit www.mydealerlot.com
or call 1-888-MDL-RFID (1-888-635-7343) for more information.
About MOC1 Solutions
MOC1 Solutions was founded in 2005 and was incubated in MOC Products
until June 2006 when the company spun out as an independent private
entity. MOC1 Solutions is located in Glendora, CA and offers a software
application called the Wireless Service Advisor (WSA ) which is a
proprietary software used by dealership service departments to write
Repair Orders. WSA runs on a wireless tablet PC and leverages WLAN to
use information from the Dealer Management System (DMS) server. Visit www.moc1solutions.com
or call 1-877-606-6588 for more information.
For MyDealerLot
Media Contact:
Luiz Varanda, 770-617-8125
Copyright © 2009, Business Wire, Inc., All rights reserved.
Copyright © 2009, NewsBlaze,
Daily News
Tags: Business wire, california, georgia, High Tech, Software, RFID, Radio Frequency Identification