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Published:
Oracle to Launch WebTV, its Online TV Channel for Enterprises
Interactive Channel Will Challenge The Hype And Claims Made By CRM Vendors Around The Globe
LONDON, UK - 29th June 2009
News Facts
On 30th June, Oracle will launch the pilot episode of Oracle WebTV, its online TV channel, to showcase the true return of investment of Customer Relationship Management (CRM) systems
Tackling the issues around CRM, the show's host Irene Ng interviews Oracle executives Anthony Lye and Steve Fearon and asks does CRM really live up to the hype? As well as reporting on the real-life challenges and solutions experienced and retold by customers
Other guests include leading industry bloggers Paul Greenburg and Dennis Pombriant, Oracle partners Deloitte Consulting and Oracle customers DAB Bank AG of Germany, Swedish Rail and Australia's VicUrban
Oracle WebTV will broadcast globally on 30th June 2009 at the following times:
APAC: 12:00 noon SGT
EMEA: 10:00 AM BST / 11:00 AM CEST
USA: 10:00 AM PDT / 1:00 PM EDT
Oracle's Daryn Mason, will host a live webchat session after the first broadcast session answering the audience's live questions posted during the show
Topics for the TV show include:
Customer loyalty: how to better understand each customer's lifetime value and design service levels accordingly
Customer self-service: how to empower customers to do business with you anytime and anywhere
Social CRM: how to harness the latest Web 2.0 technologies to empower sales users to be more effective and productive
Supporting Quotes
"WebTV is a new interactive online channel that will deliver expert advice, insight into customer experiences and key guidance around best practices for businesses helping them to maximise their use of CRM technology. Visitors to the website will better understand the major issues relating to managing customer relationships and how to incorporate customer loyalty, self-service solutions and Social CRM into their customer programmes," said Steve Fearon, Vice President, CRM On Demand & CRM Sales Development, EMEA, Oracle.
Supporting Resources
WebTV
Oracle WebTV
LinkedIn Event Profile of WebTV
Irene Ng Twitter Feed
Oracle CRM
Oracle CRM Blog
Oracle Siebel CRM
Oracle CRM On Demand
Oracle's Eight New CRM On Demand Products
Oracle Social CRM
Oracle's Siebel CRM rated as a leader in four Gartner Magic Quadrants
Self-Service That Really Serves (whitepaper)
Seven Tips for Profiting from Lean Times with CRM(whitepaper)
Maximising CRM Effectiveness During Lean Times(whitepaper)
Oracle Siebel Resource Library
Oracle EMEA Corporate Communications
Oracle EMEA Media Centre
Oracle EMEA Twitter Feed
For more information contact:
Samuel Hall
EMEA Corporate Communications
t:+44 118 924 6332
m:+44 (7748) 18193
f:+44 118 924 3855
e: samuel.hall@oracle.com
About Oracle
Oracle (NASDAQ: ORCL) is the world's largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.
Trademarks
Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.
Copyright © 2009, Realwire Copyright © 2009, NewsBlaze, Daily NewsTags: TVRADIO1,INTERNET,HIGHTECH,MEDIA001,BUSINESS
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