Published: June 04, 2009
Screenshot from Ultimate Rewards Web site (Graphic: Chase Card Services)
WILMINGTON, Del. - (BUSINESS WIRE) - Chase Card Services, a division of JPMorgan Chase & Co. [NYSE:JPM],
today announced the launch of Ultimate RewardsSM, available
on Chase FreedomSM and the new Chase SapphireSM.
Ultimate Rewards enriches the rewards experience with millions of
redemption options that customers can use today. Cardmembers can view
rewards activity, earn bonus points for shopping, redeem points, book
entire travel itineraries, and search for and reserve a restaurant
through a single, comprehensive Web site that provides maximum
simplicity and ease of navigation.
" Ultimate Rewards has reinvented the rewards experience for Chase
cardmembers by providing virtually limitless opportunities to earn and
redeem points," said Eileen Serra, president, Chase Card Services.
"Cardmembers can redeem points for literally millions of redemption
options, simply by logging into ultimaterewards.com or calling Chase
customer service. Ultimate Rewards provides cardmembers with the ability
to earn points on every single dollar of spending, with no points
earning caps, no points expiration, and virtually no restrictions on air
travel."
A World-Class Rewards Program and Customer Experience
Every aspect of Ultimate Rewards is designed to provide maximum
flexibility, simplicity, and accessibility â from the Ultimate
Rewards Web site to customer service to comprehensive annual program
guides. All of Ultimate Rewards' features and functionality are
available at www.ultimaterewards.com
and also at www.chase.com.
Core program attributes include:
-
One-to-One Points Earning - Customers receive at least one
point for every dollar they spend - everywhere, every day, from dollar
one. There are no earning tiers or merchant restrictions.
-
No Points Caps or Points Expiration Dates on Rewards Points â
There is no limit to the number of points a customer can earn each
year, no limit to the number of redemptions, and no points expiration.
-
Double Points On Airline Travel â Cardmembers earn two
points for every dollar they spend on air travel when they use the
Ultimate Rewards Online Travel Tool and pay with a Chase credit card.
-
Bonus Earn Opportunities - Cardmembers earn up to 10 bonus
points per dollar of spend when shopping with a Chase card online at
more than 300 leading retailers who participate in the Ultimate
Rewards Bonus Mall. The Bonus Mall is updated regularly with great new
offers from participating merchants.
-
Redeem Points For Over 3 Million Merchandise Items - Chase is
providing superior incentive and consumer reward fulfillment with
Ultimate Rewards. Through its provider relationships, Chase is
purchasing Amazon.com sourced inventory and leveraging Amazon
fulfillment services. Cardmembers can enjoy real-time access to
millions of reward options from today's latest electronics models to
house wares to sporting goods to outdoor equipment and more. Chase and
Amazon also have a long-standing partnership since 2002 with the
launch of the Amazon.com Rewards card.
-
Ultimate Rewards Online Travel Tool - Cardmembers can redeem
points for airline tickets on most major airlines, any class,
anywhere, anytime. There are no restrictions or blackout dates for
airline travel redemptions. Customers can book flights using points,
cash, or any combination of points and cash. The Ultimate Rewards
Online Travel Tool also offers the ability to browse and reserve
hotels, car rentals, and airport parking, so cardmembers can book an
entire travel itinerary in a single visit to the site.
-
Great Gift Cards - Cardmembers can redeem points for gift cards
from 65 great retailers, e-tailers, restaurants, travel companies and
entertainment providers.
-
Cash Back â Customers can receive Cash Back anytime by
redeeming points for a Rewards Check. In addition, a unique feature,
"Pay Yourself Back" , enables customers to shop for the reward of their
choice and repay themselves using points by requesting a statement
credit. Rewards Checks start at $50.
-
Restaurant Reviews & Reservations - Cardmembers can browse
through Zagat.com restaurant reviews, search for restaurants using a
host of search criteria, locate their restaurant using the restaurant
mapping tool, and book a reservation online at any one of over 10,000
restaurants worldwide via OpenTable - all within the Ultimate Rewards
Web site.
-
Travel Rewards Point Transfers â For select cardmembers,
Ultimate Rewards provides the ability to transfer points at full value
into the rewards programs of Continental Airlines, British Airways,
Marriott International, and InterContinental Hotels Group (1 Ultimate
Rewards point = 1 travel rewards point). Access to Travel Rewards
Point Transfers requires payment of an annual card fee.
"Ultimate Rewards is redefining what rewards should be â a
customer-friendly, easy-to-use rewards program that is chock full of
opportunities to earn and redeem rewards, without earning caps, airfare
blackout dates or points expiration," said Rob Rosenblatt, general
manager, Loyalty, Chase Card Services. "With a world-class Ultimate
Rewards Web site, featuring a highly intuitive design and ease of
navigation, plus the Ultimate Rewards Bonus Mall and the Ultimate
Rewards dining tools, we're giving our customers new reasons to come
back each and every day."
Chase Freedom
Chase Freedom is Chase's most popular proprietary rewards/cash back
credit card, offering cardmembers the ability to redeem for cash back,
travel, and much more. Chase Freedom will now offer customers the
ability to earn Ultimate Rewards on every purchase, with no caps and no
expiration dates, good for cash back, as well as all of the Ultimate
Rewards redemption options. There is no annual or program fee for Chase
Freedom with Ultimate Rewards. Through ongoing quarterly promotions,
cardmembers can earn triple Ultimate Rewards in rotating categories such
as gas, home improvement and department stores. Chase Freedom will also
offer the opportunity to earn additional points on certain purchases all
the time for a low program fee. Cardmembers can earn up to 10 points per
dollar when they shop online at select merchants featured at the
Ultimate Rewards Bonus Mall.
Chase Freedom now incorporates Purchase Protection and Fraud Protection
features. With Purchase Protection, Chase reimburses eligible items up
to $250 in value that are lost, stolen, damaged and the difference when
a customer finds the item for less within 60 days of purchase with a
Chase Freedom credit card. Chase also will reimburse Chase Freedom
customers for up to $250 within 60 days of purchase if the merchant
won't accept the item as a return. Current customer accounts will be
upgraded automatically to include these features at no cost.
New Chase Sapphire Also Offers Ultimate Rewards
Chase Sapphire, a new premium rewards card, is the culmination of a
significant research effort geared toward understanding the unmet needs
of today's affluent consumer. The product offers an outstanding array of
product benefits including premier travel benefits, premium customer
service, Ultimate Rewards and practical benefits such as enhanced
identity theft protection and upgraded purchase protection. Chase
Sapphire is currently available to existing Chase customers, and will
launch nationwide this summer. Chase Sapphire Preferred, offering point
transfers into select travel rewards programs, will be available this
summer at an annual fee of $95.
About JPMorgan Chase & Co.
JPMorgan Chase & Co. (NYSE:JPM) is a leading global financial services
firm with assets of $2.1 trillion and operations in more than 60
countries, and the company has issued about 159 million credit cards in
the United States and Canada. The firm is a leader in investment
banking, financial services for consumers, small business and commercial
banking, financial transaction processing, asset management and private
equity. A component of the Dow Jones Industrial Average, JPMorgan Chase
& Co. serves millions of consumers and businesses in the United States
and many of the world's most prominent corporate, institutional and
government clients under its J.P. Morgan, Chase, and WaMu brands.
Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
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Chase Card Services
Tanya M. Madison, 302-282-5547
tanya.m.madison@chase.com
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