Published: March 30, 2009
QuickArrow's Online Community Connects Over 200 Clients, Partners, and Professional Services Industry Thought Leaders
PSAsuccess.com Provides QuickArrow Users a Built-In Network of Trusted Advisors
QuickArrow,
Inc., the leader in SaaS Services Automation, has created a global,
online community where users of its Professional Services
Automation (PSA) solution can network with peers and share their ideas
with each other and the company. The community, PSAsuccess.com, even
allows users to participate in the product development process by
submitting, discussing, and promoting their favorite ideas for QuickArrow's
products and services.
Powered by Mzinga, the leader in on-demand social software solutions for
marketing, customer support, and learning, the community provides a
collaborative environment between company experts, partners, thought
leaders in the professional services industry, and current QuickArrow clients such as
InQuira, Paisley, a Thomson Reuters company, VFA, and Aria Solutions.
"I've been a QuickArrow user for a total of four years and, having tried
different PSA tools, QuickArrow is the one I would recommend, hands down,"
said Theresa Bruno, director of services operations at InQuira. She
continued, "With this community, QuickArrow is providing more value than
ever before. It's a wonderful place to come together and share, exchange
ideas, and learn from others in the services industry."
Designed to be a strategic resource center for QuickArrow users, the site
features role-based discussion forums, a resource center where users can
share and download
white papers and articles, links to popular service blogs and
associations, an industry news section, polls posted by company executives,
and even sneak previews of the company's upcoming product releases and
enhancements.
"The goal for PSAsuccess.com is to facilitate a marketplace conversation
through which our clients can help each other become more productive and
successful in their professional services careers," said QuickArrow CEO,
Kevin Bury. "And by participating in that conversation, not only do we
strengthen relationships with and among our users, but we can also innovate
our solution based on what our clients want -- and that's invaluable for
everyone involved."
Earlier this month,
QuickArrow announced the availability of its Spring Product Release.
This release was highlighted by a next-generation integration with
Microsoft Outlook® and the debut of QuickArrow's new Ext-based user
interface, improving the overall design of its project setup functionality,
and making it even easier to create and staff projects.
About QuickArrow
QuickArrow's Professional Services Automation (PSA) solution helps services
organizations better manage the three things that matter most: people,
projects, and performance. Designed to deliver the critical visibility
needed to optimize services delivery, QuickArrow's Software as a Service
(SaaS) solution fully integrates with leading SFA, CRM, and financial
applications, replacing homegrown solutions and labor-intensive
spreadsheets to automate workflows and streamline operations.
Worldwide, more than 30,000 users and 300 services organizations spanning
software, IT Services, management consulting, hardware, environmental, and
healthcare consulting count on QuickArrow every day to increase resource
utilization, capture more billable hours and expenses, and enable more
effective decision-making to drive top and bottom-line growth.
QuickArrow's unqualified SAS 70 Type II certification and innovative Web
Services API ensure reliability, flexibility, and data security for clients
such as salesforce.com, Borland Software, Symantec, Genesys, and
Informatica. To learn more about the business impact QuickArrow can have
on your organization, please visit .
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