Published: February 19, 2009
Reynolds and Reynolds Computer Assisted Instruction is a 'Cool Technology' for Dealerships
DAYTON, Ohio, Feb. 19 /PRNewswire/ -- The integration of Computer Assisted
Instruction (CAI) into the Reynolds and Reynolds ERA(R) dealership management
system (DMS) has been highlighted by Automotive News as one of the "cool
technologies" displayed at the 2009 National Automobile Dealers Association
(NADA) Convention, held last month inNew Orleans, La. CAI is a proven method
for training dealership personnel to aid in better utilization of the DMS,
which typically translates into higher productivity and customer satisfaction
for dealerships. The recognition was featured in the Feb. 9 edition of
Automotive News. CAI capabilities have been a long-established feature in the
Reynolds POWER DMS for years.
"Most dealerships, regardless of what DMS they are using, recognize the
opportunity to improve how their employees use the DMS in order to get more
out of it for their business," said Jon Strawsburg, vice president, Product
Planning, at Reynolds and Reynolds. "This is especially true in hiring and
training new employees and in training all employees on new software releases.
Computer Assisted Instruction offers ERA users a proven solution to both
problems and helps dealerships gain more benefit, more consistently from their
technology investment in the DMS."
CAI, which is optional for ERA dealers, provides them with access to
no-cost training in an initial library of more than 100 self-paced courses in
ERA, each course tailored to specific roles in the dealership. The courses
can be taken any time from any ERA workstation in the dealership. Plus, with
every new ERA software release, CAI courses help employees learn about the
latest DMS enhancements.
As dealerships continue to look for ways to improve productivity and the
effectiveness of their employees, CAI offers a far easier and inexpensive
approach to training. By using CAI, dealerships can eliminate the need to
develop their own DMS training materials or tie up more experienced employees
or managers to handle time consuming one-on-one training. Plus, CAI provides
a record of training assigned and completed for each employee, giving managers
confirmation of whether employees have learned the DMS knowledge and skills
necessary to complete their jobs.
Reynolds announced the introduction of CAI for ERA in a news release
during the NADA convention, January 25, 2009.
For more information, see the company's Web site, www.reyrey.com.
About Reynolds
Reynolds and Reynolds is the automotive industry's largest and most
trusted provider of automobile dealership software, services, and forms to
help dealerships improve business results. The company is headquartered in
Dayton, Ohio, with major operations in Houston andCollege Station, Texas, and
Celina, Ohio. (www.reyrey.com)
SOURCE The Reynolds and Reynolds Company
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