Siemens Energy Awards New Contract to ClickSoftware for Mobile Workforce Management

The Siemens Energy Sector is the world's leading supplier of a complete spectrum of products, services and solutions for the generation, transmission and distribution of power and for the extraction, conversion and transport of oil and gas. In fiscal 2007 (ended September 30), the Energy Sector had revenues of approximately EUR20.3 billion and received new orders totaling around EUR28.5 billion and posted a profit of EUR1.8 billion. The Energy Sector had a work force of 73,500 at the beginning of fiscal 2008.

Siemens Energy has been working with ClickSoftware since 2002 to manage both planned and unplanned power plant outages with optimum efficiency for its customers.

"Back in 2002, and following an extensive evaluation, we selected the ClickSoftware solution for its user interface, stability, scalability and ability to manage complex projects," said Dan Spoone, Business Process Reengineering Manager, at Siemens Energy. "Our scheduling requirements are extremely complex with many thousands of individuals providing services to major power plants around the world. Customers are at the core of what we do and ClickSchedule helps us efficiently manage the resources necessary to serve our customers well."

For the last few years, ClickSchedule has been managing the work for 2,000 field resources. Over half of these jobs last between a week and eighteen months, meaning the software has to be able to manage multi-day tasks, where several resource teams need to be coordinated at different times across several business units. ClickSchedule calculates optimal resource allocation and load balancing, taking into account shifts, visa requirements, regulatory compliance, the use of external contractors, and other parameters. Skill matching is especially critical given the many projects that are always underway and the diverse pool of human capital within the Siemens database. The solution will now be expanded to manage an additional 4,200 resources taking the total number of users in the system to over 6,000.

Siemens recently completed its upgrade to the latest version of ClickSoftware's ServiceOptimization Suite - Version 7.5. The solution is currently managing field service personnel acrossNorth America andEurope. ClickSoftware's ServiceOptimization Suite provides Siemens with the ability to maximize resource utilization enterprise-wide.

"Siemens has been a loyal customer for some time. Our partnership approach has seen us working together through a successful upgrade and the purchase of additional resource licenses serves as the ultimate proof of our joint ability to deliver effectively," commented Hannan Carmeli, COO, ClickSoftware." Our ability to handle all types of jobs, from short jobs requiring one person to multi-stage jobs requiring a multi-person team over several days or weeks, in one application provides great efficiencies to our customers. We look forward to working with Siemens in the future to further expand the ClickSoftware footprint within their organization."

About ClickSoftware

ClickSoftware is the leading provider of mobile workforce management and service optimization solutions that create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness. Combining educational, implementation and support services with best practices and its industry leading solutions, ClickSoftware drives service decision making across all levels of the organization. From proactive customer demand forecasting and capacity planning to real-time decision-making, incorporating scheduling, mobility and location based services, ClickSoftware helps service organizations get the most out of their resources. With over 100 customers across a variety of industries and geographies, and strong partnerships with leading platform and system integration partners - ClickSoftware is uniquely positioned to deliver superb business performance to any organization. The company is headquartered inBurlington, MA andIsrael, with offices inEurope, andAsia Pacific.

For more information about ClickSoftware, please call +1-781-272-5903 or +1-888-438-3308, or visit http://www.clicksoftware.com.

This press release contains express or implied forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements include, but are not limited to, those statements regarding future results of operations, visibility into future periods, growth and rates of growth, and expectations regarding future closing of contracts, receipt of orders, recognition of revenues and deferred revenues. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors that may cause actual results or performance to differ materially from those projected. Achievement of these results by ClickSoftware may be affected by many factors, including, but not limited to, risks and uncertainties regarding the general economic outlook, the length of or changes in ClickSoftware's sales cycle, ClickSoftware's ability to close sales to potential customers in a timely manner and maintain or strengthen relationships with strategic partners, the timing of revenue recognition, foreign currency exchange rate fluctuations, and ClickSoftware's ability to maintain or increase its sales pipeline. The forward-looking statements contained in this press release are subject to other risks and uncertainties, including those discussed in the "Risk Factors" section and elsewhere in ClickSoftware's annual report on Form 20F for the year ended December 31, 2007 and in subsequent filings with the Securities and Exchange Commission. Clicksoftware is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events or otherwise.

    Contacts:
    Joanna Giannotti
    ClickSoftware, Inc.
    +1-781-272-5903 x2235
    Joanna.giannotti@clicksoftware.com

SOURCE ClickSoftware Technologies Ltd

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