Published: November 18, 2008
Jamsan Hotel Management Has No Reservations About Quality of Guest Experience With New Single Digits Wi-Fi Solutions
Mid-Sized National Hotel Company Rolls-Out Premier Hot-Spot Solution at More Than 30 Hotels Across the Northeastern U.S.

Single Digits, Inc. (www.singledigits.com),
a leading provider of comprehensive Wi-Fi network deployment, management
solutions, and technical support, today announced that its industry-leading
Internet hotspot solutions were selected by Jamsan Hotel Management. The
mid-sized hotel company has rolled out Single Digits technology in 30
hotels across the Northeast -- including popular destinations such as
Fairfield Inn and Suites, Best Western, Holiday Inn and Comfort Inn.
Single Digits offers the market's only managed hotspot solution built
specifically for the individual customer. The solution and customized
service permit the rapid deployment, operation, and management of public
Internet access solutions -- hardwired or WiFi -- empowering customers to
boost revenue, increase customer loyalty, and promote their own core market
values at their selected pricing.
"The hospitality industry is becoming more and more competitive every
day," said Bob Goldstein, Single Digits' CEO. "To truly differentiate
themselves, today's hospitality companies are forced to compete on quality
of guest services. This includes easy, quick, and reliable access to the
Internet. This is why many of the world's leading hospitality companies
turn to Single Digits."
"Our guests expect to have Internet access in their rooms just as they'd
expect to have a television and a bed," said Ashok Patel, vice president of
Operations, Jamsan Hotel Management. "Reliable, quality Internet service
is no longer a nice-to-have, it's a must have. With Single Digits, we've
found a solution that enables us to offer high-quality, branded guest
Internet services without the burden of handling management or end-user
support."
Core to the choice of Single Digits by Jamsan, was the company's ability to
take the hassle and complexity out of managing such a large Internet access
solution. "Several years ago, when we only had half a dozen hotel
destinations, Internet access management was not an issue," added Patel.
"But today, with more than 30 destinations across the Northeastern United
States, the scale and complexity of managing such a system is simply too
much for us to handle. With Single Digits, we're taking the burden off our
front desks and empowering them to support our guests with quality Internet
access and support -- 24 hours per day, seven days a week."
For clients like Jamsan Hotel Management, Single Digits' customized
solutions provide a unique offering with such Wi-Fi features and benefits
as:
-- Branded Support -- Single Digits offers fully branded technical
support services for companies not currently operating a helpdesk, or would
prefer to outsource it to a more experienced provider.
-- 24x7x365 End User Support -- With Single Digits Wi-Fi solution, no
technical expertise is required as 100 percent of user support calls are
handled by Single Digit technicians.
-- Real-Time Network Monitoring -- Single Digits also provides 24x7
network monitoring to ensure smooth operations of services. Single Digits
engineers keep a vigilant eye on the health of the network through
redundant NOCs (Network Operating Centers).
-- Service Control -- Single Digits solution provides the necessary tools
to drive the service and includes the ability to make changes to the
landing page, adjust rates and bandwidth, review reports on activity or
revenue, and many other valuable functions.
-- Additional Value Opportunities -- The Single Digits Wi-Fi solution can
also generate additional value for organizations. For instance, a company
can collect demographic and feedback survey data, customize the landing
page to advertise local businesses, showcase other products or services, or
create corporate brand awareness.
-- Security -- Single Digits utilizes industrial grade security and
authentication tools to protect customer's private information while
ensuring that public Internet traffic is kept completely separate from
private networks.
"At Single Digits, we understand that today's hotels need to deliver
flawless Internet services to their guests, but simply don't have the
bandwidth to manage or support the infrastructure. That's why we have
architected our solutions with the customer in mind. Leveraging Single
Digits, hospitality companies across the globe are realizing the full
business benefits of providing business-class hotspot and Wi-Fi solutions
-- driving brand awareness and customer loyalty," continued Goldstein.
About Single Digits, Inc.
Single Digits, Inc. is the preeminent provider of business-class wireless
hotspot management software and hosting solutions enabling full service,
customized Wi-Fi access for businesses of all sizes. Single Digits' hotspot
software enables companies to deliver their own brand of Wi-Fi service to
their customers, meeting the growing demand for mobile, high-speed Internet
access. Headquartered in Manchester, NH, Single Digits has operations in
North America, the Middle East and Africa. For more information visit
www.singledigits.com.
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