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Volksbank International Implements S1 Enterprise for Complete Overview of Customer Interaction

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ORLANDO, Fla. andLONDON, Nov. 18 /PRNewswire-FirstCall/ -- S1 Enterprise, a division of S1 Corporation (Nasdaq: SONE) and a leading global provider of multi-channel financial service software, today announced that Volksbank International is implementing S1 Sales & Service across nine countries in Eastern Europe, includingCzech Republic,Slovakia,Hungary,Ukraine,Romania, Serbia,Croatia,Slovenia, andBosnia and Herzegovina. S1 Sales & Service provides Volksbank's employees with a complete view of customer interaction across multiple channels, and will improve the quality and speed of service the bank is able to provide. In total, 220 Volksbank branches will use S1 Sales & Service on the S1 Enterprise Platform.

Volksbank International chose S1 Sales & Service to give its employees a consolidated view of customer data across all points of interaction, providing staff with the information they need to serve customers efficiently. S1 Sales & Service synchronizes with the bank's back office and email systems to ensure that employees have the most accurate, up-to-date information available on all customers, as well as flagging potential cross-selling opportunities.

S1 Sales & Service provides a base platform for Volksbank International that can be quickly customized to support the requirements and business rules for each individual country and to interface with the systems present within that country. Following a proof-of-concept program, S1 Sales & Service has already been rolled out across 53 Volksbank branches inHungary, as well as 46 branches inSlovakia. The bank will continue to roll out the S1 Enterprise solution across a further seven European countries, beginning with theCzech Republic in November 2008.

"To improve the quality and efficiency of our customer service, we decided that having all information on each customer available through a single dashboard was critical," said Reinhold Rehbichler, Managing Director of Volksbank IT-Services GmbH. "Working with Misys, we chose S1 Enterprise to help us achieve this aim: S1 Sales & Service gives our employees an overview of a customer's interactions with the bank and integrates seamlessly with our back-office systems. The S1 Enterprise Platform provides us with a flexible base, which we can then easily customize to meet the needs of individual countries within the Volksbank Group."

"Banks have to have the most up-to-date, accurate information on their customers in order to provide the level of service their customers demand," said John Philpott, General Manager, S1 Enterprise International. "S1 Sales & Service pulls this information together to ensure that this data is delivered to the employees that need it most, improving performance and speed of service."

About S1 Enterprise

More than 100 banks and three million consumer, small business, and corporate users worldwide rely on S1 Enterprise solutions to access and manage their financial information. A division of S1 Corporation (Nasdaq: SONE), S1 Enterprise is a leading provider of integrated banking solutions that enables financial service providers to receive a holistic view of their customer via a common technology platform regardless of delivery channel -- branch, call center, Internet, or voice. Additional information about S1 Enterprise is available at www.S1Enterprise.com .

About S1 Corporation

S1 Corporation (Nasdaq: SONE) delivers customer interaction software for financial and payment services and offers unique solution sets for financial institutions, retailers, and processors under three brand names: Postilion, S1 Enterprise and FSB Solutions. Additional information about S1 solutions is available at www.s1.com , www.postilion.com , www.S1enterprise.com , and www.fsb-solutions.com .

Forward-Looking Statements

This press release contains forward-looking statements within the safe harbor provisions of the Private Securities Litigation Reform Act. These statements include statements with respect to our financial condition, results of operations and business. The words "believes," "expects," "may," "will," "should," "projects," "contemplates," "anticipates," "forecasts," "intends" or similar terminology identify forward-looking statements. These statements are based on our beliefs as well as assumptions made using information currently available to us. Because these statements reflect our current views concerning future events, they involve risks, uncertainties and assumptions. Therefore, actual results may differ significantly from the results discussed in the forward-looking statements. The risk factors included in our reports filed with the Securities and Exchange Commission (and available on our web site at www.s1.com or the SEC's web site at www.sec.gov) provide examples of risks, uncertainties and events that may cause our actual results to differ materially from the expectations we describe in our forward-looking statements. Except as provided by law, we undertake no obligation to update any forward-looking statement.

SOURCE S1 Corporation


 
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