Published:
Georgia and South Carolina Care Improvement Plus Members Overwhelmingly Pleased with Special Needs Plan
ATLANTA, Nov. 12 /PRNewswire/ -- One year following the launch of
operations inSouth Carolina andGeorgia, 92 percent of members of Care
Improvement Plus feel their health has maintained or improved, according to a
recent survey examining the satisfaction of the plan's southeast regional
membership. Of those who feel health has improved, 97 percent cite Care
Improvement Plus as contributing to their health improvement.
"This survey clearly demonstrates that members are pleased with Care
Improvement Plus and the comprehensive approach to healthcare coverage that it
provides," said Lee Spruiell, regional vice president of field operations for
Care Improvement Plus. "The fact that 30 percent of members surveyed cite our
plan as helping to improve their health after only one year of operations is
encouraging and further supports the notion that special needs plans can
provide enhanced quality and value to chronically ill Medicare beneficiaries."
The survey is the first to assess Care Improvement Plus plan member
satisfaction since the plan underwent a major expansion in 2007, launching
services in five additional states, includingGeorgia andSouth Carolina.
Among the key findings from the survey:
-- Overall satisfaction was high: 95 percent of southeast regional members
were satisfied with the plan overall
-- Members are highly likely to recommend the plan to others: 91 percent
of southeast regional members were likely to recommend the plan to other
Medicare beneficiaries with chronic illnesses
-- Members value plan benefits and coverage: More than 90 percent of
southeast regional members were completely or very satisfied with the plan's
medical coverage and prescription drug benefits
-- Members are pleased with disease management support the plan provides:
96 percent of southeast regional members who participated in the plan's
disease management program were satisfied with the program
-- Members cite health status improvements: 92 percent of southeast
regional members felt that their health had "stayed the same" or "gotten
better" since joining the plan. 30 percent of members felt their health had
"gotten better" since joining Care Improvement Plus, 97 percent of whom felt
Care Improvement Plus contributed to their health improvements
The satisfaction survey was conducted in April of 2008 by DSS Research, a
national marketing research firm out ofFort Worth, Texas(1). For more
information, a detailed fact sheet of survey results can be accessed at
http://www.careimprovementplus.com/pdf/SURVEYFACTSHEET.pdf.
About Care Improvement Plus
Care Improvement Plus, a health plan that focuses on the unique healthcare
needs of chronically ill Medicare beneficiaries, provides a Medicare Advantage
health plan and disease management services to Medicare beneficiaries living
with heart failure, diabetes, chronic obstructive pulmonary disease and/or
end-stage renal disease. Care Improvement Plus also provides a tailored
Medicare Part D drug benefit, along with a variety of services designed to
support physicians' efforts to care for their chronically ill patients. The
plan is administered byBaltimore-based XLHealth, which recently earned Full
Accreditation from the National Committee for Quality Assurance (NCQA) under
its standards for patient and practitioner-oriented accreditation of disease
management programs. More information about Care Improvement Plus can be found
at http://www.careimprovementplus.com.
(1) DSS Research, 2008 Care Improvement Plus Medicare Member Research;
sample size 1,626.
SOURCE Care Improvement Plus
Copyright © 2009, PRNewswire
Copyright © 2009, NewsBlaze,
Daily NewsTags: ,INS,HEA,MTC,SVY,DIS,GA-Care-Improvement
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