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CallSource Lead2Call Instantly Converts Web Leads To Phone Calls

CallSource, the industry leader in call tracking, performance evaluation, and training, today announced the latest release of its Lead2Call(R) technology. This release incorporates several enhancements over the Lead2Call product released last year at the National Automobile Dealers Association Conference.

Businesses that depend on lead providers who disseminate the same leads to multiple sales organizations now have the opportunity to get the jump on their competition with Lead2Call. In addition, companies with limited ability to promptly reply to online or e-mail leads can dramatically improve response time.

When a prospective buyer submits an Internet request through a company's or lead provider's Website, Lead2Call automatically converts the submitted text to speech and immediately generates a call to the business, providing the company with:

. The buyer's name
. The subject of their inquiry
. The ability to instantly connect to that buyer by phone with a single keystroke

"Press a phone key to accept the call, and the system automatically connects you to prospects. While e-mail is still sitting in your competitor's inbox, you're on the phone with buyers within seconds of the time they submit their request," states Jerry Feldman, CallSource CEO. "The enhancements to this latest release include the option to reschedule the call, as well as the ability to queue the call if it arrives after-hours, so it's waiting first thing when business hours resume."

Other features include routing to an alternate phone if a sales representative is unavailable. The Lead2Call technology also integrates with Customer Relationship Management systems to retain all relevant lead data.

Elliot Leiboff, CallSource chief strategy officer, notes, "Lead2Call connects the parties after disseminating the buyer's name and nature of the inquiry so our client is able to contact the buyer while he or she is still available and still thinking about the product or service that prompted the inquiry. This is very much a warm call and a customer service, 'Wow!'"

About CallSource

CallSource "> provides online call-tracking, recording and analytics solutions that allow companies to measure advertising effectiveness, improve return on marketing investment, increase sales and enhance customer service. CallSource tracks more than 500,000 advertisements and 7,000,000 phone calls every month for automotive retailers and dealer groups, media companies and advertising agencies, and a wide range of businesses throughout North America.

CallSource also offers expert performance analysis and self-paced and instructor-led training to help clients improve marketing and call-handling and convert more callers into customers. Since 1994, CallSource has provided innovative solutions and services that improve organizational performance across marketing, operations, sales, training and customer service.

Media contact
Elliot Leiboff
CallSource
Chief Strategy Officer
(866) 444-1137
marketing@callsource.com
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   Mr. Alan Marcus
   Marketing Copywriter
   CallSource
   Westlake Village,    CA,    91361
   USA
   818-673-4795 (phone)
   amarcus@callsource.com