Published:

eg work manager passes Microsoft Platform Test for Independent Software Vendors (ISV) solutions

eg solutions demonstrates continued client commitment earning Microsoft certification for Windows Server 2003 and SQL Server 2005

eg solutions, a global business software application vendor, has today announced that eg work manager has passed the Microsoft Platform Test for Independent Software Vendors (ISV) Solutions, for Windows Server 2003 and SQL Server 2005. In meeting Microsoft's certification and customer requirements, eg work manager is now fully Microsoft certified. Adding to this achievement, eg work manager has obtained an ISV/Software Solutions Competency.

eg work manager is one component of the eg operational intelligence software suite. The suite provides real-time, consistent operational intelligence across a balanced range of performance indicators to make the right operational decisions - providing capacity planning, line balancing and timely reporting at multiple levels. eg work manager was required to pass at least two components tests, one of which had to be a foundation test component.

eg solutions also takes advantage of the Microsoft Partner Programme and ADC Support Programme to undertake performance and scalability testing, ensuring that eg solutions products meet ever-changing customer demands of high performance, scalability and reliability.

Following the news, Phil Jones, CTO, eg solutions commented: "It is a great achievement for eg solutions as this reinforces our commitment to developing products that meet evolving customer needs. eg work manager is a robust operations MI tool that provides companies with access to mission critical information in real-time."

Testing was conducted independently by VeriTest, a testing service of Lionbridge Technologies.
-ENDS-

Notes to editors:
eg is the leading provider of Operations Management solutions that provide rapid performance improvements in customer service delivery.

Operations Management improvements are achieved through the deployment of eg's two core products/services:

the eg operational intelligence® software suite and

eg operational management® training and development for Managers and Team Leaders based on tried, tested and proven methodologies taken from industry

eg's software package eg operational intelligence® (including eg work manager®) has been developed and refined over the last 15 years and provides comprehensive, real-time work, resource and performance management information. It enables clients to gather information about the key factors affecting performance, and, using eg's operational management techniques, identify appropriate decisions and implement actions that improve efficiency, customer service and reduce cost.

The two solutions enable eg's clients to double their productivity and dramatically improve customer service performance almost immediately and eg will guarantee the results that can be achieved. It also forms a foundation for continuous improvements in subsequent years.

For further information, please contact:
Georgina Heaume / Melissa Powell
Spreckley Partners Ltd
T: 020 7388 9988
E: Heaume@spreckley.co.uk

Tags: HIGHTECH,TELECOMM,INTERNET,COMPUELE,BUSINESS

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