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Salesforce.com Grants Equity Awards Under Its Inducement Equity Incentive Plan

Salesforce.com announced the acquisition of InStranet, the leading provider of knowledge management technology for business to consumer (B2C) call centers, on August 20, 2008. InStranet has solved the customer service and support challenge by taking a completely different approach to knowledge base management through its patented Dimensions technology. Dimensions adds the customer's context, such as product or geography, to the knowledge base, quickly delivering the right solution and eliminating irrelevant search results. This powerful technology provides call center agents with accurate answers to customer questions at an unmatched speed and greatly improves customers' Web-based self-service experience.

Under the Plan, salesforce.com has granted options to purchase a total of 124,050 shares of its common stock to 35 non-executive employees. On September 9, 2008, salesforce.com granted 2 options to its French employees to purchase a total of 29,250 shares at an exercise price of $57.20 under the terms and conditions of the Plan's French Sub-Plan. On September 23, 2008, salesforce.com granted 22 options to its French employees to purchase 37,300 shares at an exercise price of $52.43 under the terms and conditions of the Plan's French Sub-Plan, and granted 11 options to its employees outside of France to purchase 57,500 shares at an exercise price of $52.23 under the terms and conditions of the Plan. All of the above stock options were granted on terms that include the following: 5 year term and vesting over 4 years with 25% of the shares vesting on the first anniversary of the grant date and the balance vesting monthly thereafter in 36 equal installments.

Salesforce.com has also granted or will grant a total of 41,316 restricted stock units ("RSUs") to 40 non-executive employees under the Plan. Salesforce.com made 2 awards for a total of 5,249 RSUs on August 23, 2008 and plans to make 38 additional awards for a total of 36,067 RSUs in November 2008. For employees inFrance, terms of the RSUs are as follows: 5 year term and vesting over 4 years with 50% of the RSUs vesting on the second anniversary of the grant date and the balance vesting quarterly thereafter in 8 equal installments. For employees outside ofFrance, the terms of the RSUs are as follows: 5 year term and vesting over 4 years with of 25% of the RSUs vesting on the first anniversary of the grant date and the balance vesting quarterly thereafter in 12 equal installments.

About Salesforce.com

Salesforce.com is the market and technology leader in Software-as-a- Service (SaaS) and Platform-as-a-Service (PaaS). The company's portfolio of SaaS applications, including its award-winning CRM, available at http://www.salesforce.com/products/, has revolutionized the ways that customers manage and share business information over the Internet. The company's Force.com PaaS enables customers, developers and partners to build powerful on-demand applications that deliver the benefits of multi-tenancy across the enterprise. Applications built on the Force.com platform, available at http://www.force.com/, can be easily shared, exchanged and installed with a few simple clicks via salesforce.com's Force.com AppExchange marketplace available at http://www.salesforce.com/appexchange/.

As of July 31, 2008, salesforce.com manages customer information for approximately 47,700 customers including ABN AMRO, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, Sprint Nextel, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters inSan Francisco, with offices inEurope and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

Copyright (c) 2008 salesforce.com, inc. All rights reserved. Salesforce and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.

SOURCE salesforce.com