Published: September 16, 2008
Verizon Wireless Network Performs Strong in Wake of Hurricane Ike
HOUSTON, Sept. 16 /PRNewswire/ -- Verizon Wireless today announced network
results indicating an 86.9 percent successful call rate for calls attempted
during the company's recent network test drive completed within 24 hours of
Hurricane Ike's landfall. Verizon Wireless continues to dispatch teams of
network technicians, mobile cell sites and generators to areas in the state
where the storm battered communities over the weekend.
While the majority of the Verizon Wireless Houston/Gulf Coast network has
remained up and running throughout the storm, technicians have been working to
restore cell sites affected by flooding and power outages into service and to
deploy Cells On Wheels (COWs) to boost network capacity in areas where
residents and rescue workers must rely on wireless communications in the
storm's wake.
Providing For Residents After The Storm
Most Verizon Wireless Communications Stores are now open and operational
for business. In addition, Verizon Wireless has set up Wireless Emergency
Communication Centers (WECCs) to serve residents and rescue agencies in the
areas of greatest need. Residents who have lost landline phone service and/or
coverage from their wireless carriers may also visit their local Verizon
Wireless store to make free phone calls and charge or service their wireless
phones. Verizon Wireless also has provided several hundred phones and
BroadbandAccess air cards to rescue agencies, and provided free minutes of air
time to victims and rescue agencies.
Focus On Network Reliability
With a relentless focus on reliability and severe weather preparedness,
the company's Test Men and Women travel from coast-to-coast conducting more
than 3 million voice call attempts and more than 16 million data tests
annually on the Verizon Wireless network and the networks of competitors. The
collected data helps Verizon Wireless plan the company's network improvement
program, including placement of new cellular sites and expansion of existing
call capabilities in growing communities. Over the past year, Verizon Wireless
spent $6.5 billion to build and expand its nationwide network.
The company's recent test drive in the Houston metro area was conducted on
September 14, 2008 covering over 656 miles of interstate and main road driving
from Conroe to Houston. Our closest competitor's call success rate was 84.1
percent.
Test Performed VZW Company A Company B Company C
Percentage of
Successful Calls 86.9% 84.1% 78.8% 60.8%
"Our solid network results this storm season prove our preparation and
long-standing investment strategy are the key reasons we are known as
America's Most Reliable Network," said Kay Henze,Houston/Gulf Coast region
president for Verizon Wireless. "Consumers depend on their wireless phones
every day, but it's especially important for calls to go through during times
of severe weather. That's why we work hard to build, maintain and prepare our
wireless network so it performs well in any situation."
Verizon Wireless carried out a variety of efforts before hurricane season
to further strengthen and enhance its network, including a comprehensive
emergency system with several command centers in the Gulf Coast, enhancements
to its switching centers, over 50 new cell sites and a $157 million
investment, to name a few.
Further, the company's robust network-strengthening efforts are part of
its continuous investment in theHouston/Gulf Coast region. Nationally,
Verizon Wireless has spent about $5.5 billion annually to enhance its digital
wireless network and over $45 billion since 2000.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and
data network, serving 68.7 million customers. Headquartered inBasking Ridge,
N.J., with 70,000 employees nationwide, Verizon Wireless is a joint venture of
Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more
information, go to: www.verizonwireless.com. To preview and request broadcast-
quality video footage and high-resolution stills of Verizon Wireless
operations, log on to the Verizon Wireless Multimedia Library at
www.verizonwireless.com/multimedia.
SOURCE Verizon Wireless
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